- 職位性質：全職
- 工作地區：四川省成都市
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：5年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(一般)
- 國際聯號工作經歷：不限
- 薪資待遇：5.5千-6.5千
- 職位有效期：2026-03-06至2026-05-05
1. Assist the front office manager in all areas to ensure a correct and smoothly-operating department. 協助前廳部經理的工作，確保工作能夠正常、順利地運行 2. Act as point of contact to arrange and organize guest stay. Act as role model for fellow associates and assure service quality meet brand standard. Create welcome hospitality and professional atmosphere in your area to ensure total guest satisfaction.作為安排和組織客人入住的關鍵人物，需給員工做出榜樣，確保服務質量達到酒店的品牌標準。在所帶領的團隊中，營造出熱情、專業款待客人的氛圍，以確保客人能夠滿意。3.Be highly visible in public area during peak hour.繁忙時也應具備高度的洞察力4. Be familiar with sales strategies; communicate daily with reservation sales.懂得銷售策略，與預定部保持良好的日常溝通5. Develop a thorough knowledge about all brands in Marriott's portfolio.對萬豪旗下的所有品牌有充分地了解6. Know all frequent customers and is familiar with their special requests. Ensure that their needs are met.了解常駐客人，熟悉其特殊要求，確保其要求能夠得到滿足7. Be familiar with cultural differences and know correct behaviour for each culture. Also know the different protocols and etiquette.了解文化差異、對于擁有不同民族文化的客人均能保持良好的舉止行為。了解不同的禮儀禮節。8. Be knowledgeable about all emergencies plans and know how to act upon them.了解可能出現的突發事件并懂得如何應對9. Report any unusual occurrences immediately to the front office manager遇異常情況須及時向前廳部經理報告10. At all times strive to represent Marriott in the most professional and courteous manner.任何時候都應該以最專業及最禮貌的舉止來展現萬豪的風采
