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崗位職責/職位描述

job overview職位概述

·????????
Perform hotel security duties
and procedures to ensure the safety and security of guests, employees and the
property as well as the property’s assets

·????????
執行酒店的安全職責和程序以確保客人，員工和酒店以及酒店資產的安全。

At InterContinental
Hotels & Resorts? we want our guests to feel special, cosmopolitan
and In the Know which means we need you to:

·???? Be charming by being approachable, having confidence and showing respect.

·???? Stay in the moment by understanding and anticipating guests’ needs, being attentive
and taking ownership of getting things done.

·???? Make it memorable by being knowledgeable,
sharing stories and showing your style to create moments that make people feel
special.

在洲際酒店及度假村?，我們希望賓客感覺風格獨特、時尚現代和深入洞悉，這意味我們需要你：

·???? 親切、充滿自信、體現尊重來展現富有魅力的你。

·???? 理解和預測賓客的需要、做到細心周到、具主人翁精神、把事情辦好，保持專注當下。

·???? 見多識廣、分享閱歷、展現你的風格來創造令人感覺特別的時刻，做到令人難忘。

Duties and
Responsibilities工作職責

·????????
Responsible for the safety and
security of guests, employees and establishment needs

·????????
負責酒店賓客、員工及設施的安全保衛工作

·????????
Report to Manager all hotel
property deficiencies and safety or security hazards

·????????
向經理匯報酒店所有的財產損壞和安全危險問題

·????????
Initiate action to improve a
hazardous situation immediately

·????????
采取行動以便迅速處理危急情況

·????????
Implement procedures for
security and emergency incidents

·????????
執行安全和緊急事件處理程序

·????????
In the event of fire, be
thoroughly familiar with and guided by the hotel’s emergency plan

·????????
發生火災時，應熟知并按照酒店應急事件處理要求進行工作

·????????
Be familiar with location of
fire alarms and fire fighting equipment

·????????
熟悉消防報警及滅火器材的位置

·????????
Maintain the security system

·????????
維護酒店安全系統

·????????
Monitor staff clocking on and
off duty

·????????
監督員工上下班考勤

·????????
Allocate staff locker keys as
necessary

·????????
必要時分發員工儲物柜鑰匙

·????????
Conduct random checks of key
registers in telephone room, banqueting, engineering, stewarding and
housekeeping to ensure the hotel’s key control policy is adhered to and report
on discrepancies

·????????
抽查話務室、宴會廳、工程部、餐具儲物間、客房部的鑰匙登記記錄，確保酒店的鑰匙控制制度得以遵守并報告違背制度要求的情況

·????????
Maintain a 24 hour surveillance
of those areas that are frequented by guests and all work areas

·????????
24小時監督客人經常光臨及所有工作區域的安全狀況

·????????
Maintain a vigil on the closed
circuit TV system and inform security officer on patrol duties of any unusual
happenings

·????????
監督閉路監視系統并通知巡邏保安人員異常情況

·????????
Ensure checks are conducted on
fire panel, fire hose real outlets and fire barriers and all other safety
equipment and ensure that all are in good working order and report to the
Safety Manager any item of equipment which is faulty

·????????
定期檢查火災盤，消防水帶的出水口和防火間隔等消防滅火器材及其他安全設備，確保其處于良好的工作狀態，并向保安部經理匯報失效設備

·????????
Ensure hotel alarm system is in
good working order

·????????
確保酒店報警系統的正常工作

·????????
Maintain a good working
knowledge of the following:

·????????
保持良好的業務知識，包括：

o???
The control points and the
working of the hotel’s gas and air conditioning system

o???
酒店各控制點，燃氣、空調系統的正常工作

o???
The hotel’s fire indicator
board, fire wardens telephones and public address system

o???
酒店火警提示牌、火警警報電話及消防擴音系統

·????????
Maintain a daily log of
incidents

·????????
保留事故記錄日志

·????????
Conduct regular locker checks
in line with Human Resources

·????????
按照酒店制度要求定期檢查員工儲物柜

·????????
Check all packages and passes
of employees entering and leaving the building

·????????
檢查出入酒店員工的隨身攜帶物品

·????????
Carry out monthly fire
inspections

·????????
每月進行消防檢查

·????????
Maintain a good knowledge of
the liquor act and criminal code

·????????
掌握有關治安管理處罰法

·????????
Prevent gambling on hotel
premises

·????????
?禁止在酒店內賭博行為???????????????????????????

·????????
Prevent Sabotage of hotel
premises

·????????
禁止毀壞酒店設施的行為

·????????
Ensure all outlets, fridges,
cupboards etc are fully secured when not in use or unattended

·????????
確保所有未被使用的電源插座、冰箱、廚柜等的安全

·????????
Ensure no undesirables loiter
in or around the hotel premises

·????????
確保不受歡迎的人員不在酒店內或酒店周圍出現

·????????
Ensure there is no obstruction
to the loading dock and that unauthorized vehicles are removed

·????????
確保裝卸區無障礙，未經批準的車輛不得入內

·????????
Coordinate functions with other
security staff or Police and other government Securities and promote good will
with them ???

·????????
與其他保安人員或警方或政府其它安保部門協調工作，并與其建立良好關系

·????????
Implement the hotel policies
and procedures and advise Superiors and Human Resources of action taken

·????????
執行酒店的各項規章制度，并向上級領導和財務及業務支持經理提出改進建議

·????????
Be correct, secure and
courteous in handling any disciplinary or criminal case??????????

·????????
正確、安全、禮貌地處理各類違規及犯罪案件

·????????
Be alert for any unusual
packages, guests or vehicles and advise superior of same

·????????
對于異常的行李、客人或車輛保持高度警惕，并向上級領導匯報相關情況

·????????
Be thoroughly familiar of the
property layout, design, entry and exit points

·????????
熟悉酒店布局、設計及出入口的情況

·????????
Make way by escorting VIPs and
dignitaries when directed and direct traffic away from Lobby and other busy
thorough fares

·????????
按照指示對酒店重要客人及重要官員提供護衛，保證大堂及其他繁雜區域的正常秩序

·????????
Ensure that the safety control
office is never left unattended

·????????
確保安全控制辦公室無缺崗情況

·????????
Provide escort duty for money
transfers to the General Cashier’s office or bank as required

·????????
按照要求對酒店與銀行之間的現金轉移提供護衛

aCCOUNTABILITY責任范圍

Number of employees supervised –

管理的員工

Direct? ? Security Guard

直接?????? 保安員

Indirect?????
NA

間接???????? 無

Annual Operating Profit/Payroll Budget –

年度經營利潤和薪金預算

·????????
NA

·????????
無

????????????

Key Metrics –

主要績效指標

·????????
NA

·????????
無

Decision Making Responsibilities (Decision Rights) –

決策職責(決策權)﹣

·????????
NA

·????????
無