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崗位職責/職位描述

job overview職位概述

·????????
Supervise the service and
delivery of menu items in assigned restaurant ensuring a high level of quality
and consistency.

·????????
監督所在餐廳的服務和菜單內容的提供情況，確保高品質和一致性。

·????????
Adhere to local regulations
concerning health, safety, or other compliance requirements, as well as brand
standards and local policies and procedures.??
遵守當地的衛生和安全法規，或其它適用的規定，以及品牌規范和當地的規章制度。

At InterContinental
Hotels & Resorts? we want our guests to feel special,
cosmopolitan and In the Know which means we need you to:

·???? Be charming by being approachable, having confidence and showing respect.

·???? Stay in the moment by understanding and anticipating guests’ needs, being attentive
and taking ownership of getting things done.

·???? Make it memorable by being knowledgeable,
sharing stories and showing your style to create moments that make people feel
special.

在洲際酒店及度假村?，我們希望賓客感覺風格獨特、時尚現代和深入洞悉，這意味我們需要你：

·???? 親切、充滿自信、體現尊重來展現富有魅力的你。

·???? 理解和預測賓客的需要、做到細心周到、具主人翁精神、把事情辦好，保持專注當下。

·???? 見多識廣、分享閱歷、展現你的風格來創造令人感覺特別的時刻，做到令人難忘。

Duties and
Responsibilities工作職責

·????????
In the absence of a Manager,
conducts shift briefings to ensure hotel activities and operational
requirements are known

·????????
在經理缺席時主持交接班說明會，確保員工了解酒店的活動和運營的要求。

·????????
Endeavour to resolve all
complaints during shift and logs all complaints in log book for further follow
up

·????????
在自己當班期間盡可能解決所有的投訴，并在工作日志中記錄所有投訴以便進一步跟進的工作。

·????????
Supervise cash handling and
banking procedures

·????????
監督現金的處理和存放程序。

·????????
Prepare daily banking and cash
flow reports

·????????
編制每日存款和流動資金報告。

·????????
Establish and instruct staff in
cash security procedures

·????????
制定并指導員工執行現金安全制度。

·????????
Deal with irregular payments

·????????
處理異常的付款情況。

·????????
Supervise the maintenance of
service equipment

·????????
監督服務設備的維護保養。

·????????
Monitor standards of guest
facilities and services

·????????
監督客用設施和服務的標準。

·????????
Control stock and monitor
security procedures

·????????
控制存貨和監督保安成序。

·????????
Assist with menu and wine list
creation

·????????
協助菜單和酒水單的設計工作。

·????????
Supervise functions

·????????
監督各項職能。

·????????
Supervise outlet service

·????????
監督餐廳的服務。

·????????
Works with Superior on manpower
planning and management needs

·????????
和上級領導一起進行人力規劃和管理需求。

·????????
Works with Superior in the preparation
and management of the Department’s budget

·????????
和上級領導一起編制和管理部門預算。