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崗位職責/職位描述

工作職責：
JOB OVERVIEW職位概述
? To manage sales activities and events inline with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel.
按照年度市場銷售計劃管理銷售工作和活動，完成并超越酒店的預算和銷售戰略目標。

At Holiday Inn we want our guests to relax and be themselves which means we need you to:
? Be you by being natural, professional and personable in the way you are with people
? Get ready by taking notice and using your knowledge so that you are prepared for anything
? Show you care by being thoughtful in the way you welcome and connect with guests
? Take action by showing initiative, taking ownership and going the extra mile

在假日酒店?，我們希望賓客能盡情放松、做回自己，這意味著我們的團隊成員要做到：
? 展現真我：在與他人接觸時真實自然、形象專業、積極樂觀
? 時刻準備：注意觀察周圍的事物，運用自己的知識，做好應對任何事情的準備
? 體現關愛：對賓客關切周到、熱誠歡迎并與他們心意相通
? 積極行動：積極主動、盡職盡責并且要多做一步

DUTIES AND RESPONSIBILITIES工作職責
? Monitors competitors activities and assists in marketing intelligence
監督競爭對手的活動并協助監察市場動態。
? Refers sales leads to appropriate personnel within the InterContinental Hotels Group
在洲際酒店集團的范圍內將銷售線索提供給適合的人員。
? Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
根據在銷售策略中既定目標，向新的、現有的、有可能的客戶進行銷售，并與其談判商定最適合的價格以爭取最大的利潤。
? Services existing business through management of account bases
通過客戶管理，向現有的客戶提供服務。
? Sell all facets of the hotel
銷售酒店的所有設施。
? Manage the corporate head office and the preferred hotel history for that company
管理公司總部檔案和了解公司優先使用的酒店記錄。
? Develop and maintain a regular pattern of sales calls, meeting with principals of target market
設立和保持定期的銷售拜訪模式，與目標市場的主要人物會面。
? Provides direction on, and conducts market research and analysis
指導和進行市場調研和分析。
? Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
根據酒店的營業需要，與業務聯系人、會務策劃者、游客和會展局、旅行社、旅游運營商、航空公司、公司客戶、政府部門和其它客人發展并保持聯系。

? Builds profile within local market place through attendance at various events and local market place
通過參與當地市場的各種活動在當地市場上樹立良好形象。
? Conduct client interviews
對客戶進行拜訪。
? Entertain clients
招待客戶。
? Plan and conduct familiarization tours and site inspections
策劃并實施使客人熟悉環境的現場考察活動。
? Travel when required to promote the hotel and develop potential business
需要時出差對酒店進行推銷，發展潛在的業務機會。
? Maintain regular contact with the IHG hotels in your region and the regional reservation office
與所在區域內的洲際酒店集團成員和區域預訂辦公室保持定期聯系。
? Monitors existing business and inputs into sales strategy meetings to maximize business
監測現有業務，并在銷售策略會上提出建議以擴大業務。
? Grows existing business and establishes and pursues leads which will develop business
發展現有業務，并建立和尋找發展業務的機會。
? Interfaces with operations on a timely basis
及時與運營部門進行溝通。
? Initiates and prepares tenders for business
起動和籌備業務招標工作。
? Assesses sales and marketing data
評估市場銷售數據。
? Assists with the preparation of new products and services
協助新產品和服務的準備工作。
? Assists in the evaluation of sales and marketing activities
協助評估市場銷售活動。
? Analyses sales mix and likely impact on hotel goals
分析銷售綜合計劃和可能對酒店目標產生的影響。
? Implement direction from Director of Sales and Marketing and Regional Managers
按市場銷售總監與地區經理們的指示執行相關工作。
? Liaison with advertising agency
與廣告機構保持聯系。
? Stock control of collateral
宣傳品的庫存控制。
? Collateral input
設計宣傳品內容。
? Execute advertising/creative briefs in a timely manner
及時進行廣告設計的說明工作。
? Works with superior on manpower planning and management needs
和上級領導一起進行人力規劃和管理需求
? Works with superior in the preparation and management of the Department’s budget
和上級領導一起進行編制和管理部門預算。
? Complete other tasks assigned by Superior.
完成上級領導分配的其他工作任務。

ACCOUNTABILITY責任范圍
Number of employees supervised –
管理的員工
Direct Development Executive
直接 業務拓展行政助理
Indirect NA
間接 無

Annual Operating Profit/Payroll Budget –
年度經營利潤和薪金預算
? N.A.
無

Key Metrics –
主要績效指標
? Sales Target
銷售目標

Decision Making Responsibilities （Decision Rights） –
決策職責（決策權）﹣
? Guests requests
客人要求
? Within the authority as assigned for Hotel Band 6 role
酒店職務級別6級所規定的權限

任職資格：
QUALIFICATIONS AND REQUIREMENTS任職要求
Required Skills –
技能要求
? Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
具有代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
? Problem solving, reasoning, motivating, organizational and training abilities.
具有解決問題，推理，號召，組織和培訓能力
? Proficient in the use of Microsoft Office
精通微軟辦公軟件
? Good writing skills
良好的寫作技能

Qualifications –
學歷
? Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
最好具有市場營銷，酒店管理，商業管理或相關領域的學士學位或大專學歷。

Experience –
經驗
? 2 years related experience or an equivalent combination of education and experience
2年相關工作經驗，或與此相當的教育與工作經驗結合的背景。