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崗位職責/職位描述

工作職責：
JOB OVERVIEW職位概述
? Provide a co－ordination and administrative service for the hotel sales team to assist with revenue generation of the hotel.
為酒店銷售團隊提供協調和管理服務，以協助酒店以及洲際酒店集團內的所有酒店創造收益。

At Holiday Inn we want our guests to relax and be themselves which means we need you to:
? Be you by being natural, professional and personable in the way you are with people
? Get ready by taking notice and using your knowledge so that you are prepared for anything
? Show you care by being thoughtful in the way you welcome and connect with guests
? Take action by showing initiative, taking ownership and going the extra mile

在假日酒店?，我們希望賓客能盡情放松、做回自己，這意味著我們的團隊成員要做到：
? 展現真我：在與他人接觸時真實自然、形象專業、積極樂觀
? 時刻準備：注意觀察周圍的事物，運用自己的知識，做好應對任何事情的準備
? 體現關愛：對賓客關切周到、熱誠歡迎并與他們心意相通
? 積極行動：積極主動、盡職盡責并且要多做一步

DUTIES AND RESPONSIBILITIES工作職責
? Prepare all administration documents required by the Hotel sales team
按酒店銷售團隊的要求準備各種行政文件。
? Attend to telephone, fax, email enquiries in a timely manner
及時答復通過電話、傳真和電子郵件進行的問詢。
? Co－ordinate all familiarizations and site inspections as required
按要求協調所有宣傳活動和現場考察事宜。
? Attend monthly sales meetings
參加每月的銷售會議。
? Attend to all sales department mail and maintain a correspondence data base
處理所有銷售部的郵件并維護通信數據庫。
? Assist with direct mail campaigns
協助直郵廣告工作。
? Statistical collation on behalf of state （weekly）
代表國家進行數據統計（每周）。
? Maintain filing systems （manual and electronic）
維護檔案系統（手寫版及電子版）。
? Maintenance and management of data base
維護和管理數據庫。
? Assist with promotions and familiarizations where requested
按要求協助促銷和宣傳活動。

? Organize Trade shows, functions and exhibitions where applicable and advised by Superiors
可視情況在上級的建議下組織商展、活動和展覽。
? Assist with compilation of annual budgets, business plan and regular action plans
協助編訂年度預算、業務計劃和日常工作計劃。
? Assist with tender submissions
協助投標事宜。
? Work with other IHG properties and assist superiors including regional sales personnel to sell their properties
與洲際酒店集團的其它酒店合作，并對上級提供協助，包括對地區銷售人員的銷售工作提供協助。
? Liaison with advertising agency
與廣告機構聯系。
? Stock control of collateral
負責對宣傳品的庫存管理。
? Execute advertising/creative briefs in a timely manner
及時進行廣告創意說明。
? Create artwork and have collateral input for flyers for direct mail purposes & assist with promotional activities for rooms & conference
制作禮品和用于直郵的宣傳單，以及協助客房和會議室的促銷活動。
? Maintain and update promotional flyers
保持并更新促銷宣傳單。
? Maintain stock of printed material
保管印刷品的庫存。
? Co－ordinate and maintain supply of corporate gifts and promotional items
協調并保持企業禮品和促銷用品的供應。
? Assist with the preparation of new products and services
協助對新產品和新服務的準備工作。
? Assist with the planning and development of promotional strategies and marketing plans for the hotel
協助酒店促銷策略和市場計劃的策劃。
? Distributes sales leads
分派銷售線索。
? Work in line with business needs
依照業務需求開展工作。
? Co－ordinate and maintain supply of corporate clients gifts and promotional items
協調并保持企業客戶禮品和促銷用品的供應。
? Assist with the preparation of new products and services
協助對新產品和新服務的準備工作。
? Assist with the planning and development of promotional strategies and marketing plans for the hotel
協助酒店促銷策略和市場計劃的策劃。
? Distributes sales leads
? 分派銷售線索。
? Assist hotel departments finish design, according the brand standard.
? 根據酒店標準協助酒店其他部門完成工作用品的平面設計。
? Assist Marcom manager deal with the Advertisement design and follow up.
? 協助市場傳媒經理跟進廣告的設計和制作。
? Assist hotel departments internal photographing.
? 協助酒店其他部門完成內部攝影。
? Work in line with business needs
依照業務需求開展工作。
? Complete other tasks assigned by Superior.
完成上級領導分配的其他工作任務。
ACCOUNTABILITY責任范圍
Number of employees supervised –
管理的員工
Direct N.A.
直接 無
Indirect NA
間接 無

Annual Operating Profit/Payroll Budget –
年度經營利潤和薪金預算
? N.A.
無

Key Metrics –
主要績效指標
? Completion of assigned tasks/projects
完成分配給的工作或項目的情況
? Meeting of Deadlines
按時完成工作

Decision Making Responsibilities （Decision Rights） –
決策職責（決策權）﹣
? Within the authority as assigned for Hotel Band 8 role
酒店職務級8級所規定的權限

任職資格：
Required Skills –
技能要求
? Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
具有代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
? Problem solving, reasoning, motivating, organizational and training abilities.
具有解決問題，推理，號召，組織和培訓能力
? Proficient in the use of Microsoft Office
精通微軟辦公軟件
? Good writing skills
良好的寫作技能

Qualifications –
學歷
? Diploma or Vocational Certificate in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
最好具有市場營銷，酒店管理，商業管理或相關領域的大專學歷或職業證書。

Experience –
經驗
? 1 year related experience or an equivalent combination of education and experience
1年相關工作經驗，或與此相當的教育與工作經驗結合的背景。

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
? 1 year related experience or an equivalent combination of education and experience
1年相關工作經驗，或與此相當的教育與工作經驗結合的背景。