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崗位職責/職位描述

工作職責：
JOB OVERVIEW職位概述
? Participates in sales activities and events and assists Sales Manager in successful achievement of budget in forecasted room revenues in accommodation and other revenue generation areas.
參與銷售工作和活動來協助銷售經理成功的完成客房收入和其它創收方面的預算。

At Holiday Inn we want our guests to relax and be themselves which means we need you to:
? Be you by being natural, professional and personable in the way you are with people
? Get ready by taking notice and using your knowledge so that you are prepared for anything
? Show you care by being thoughtful in the way you welcome and connect with guests
? Take action by showing initiative, taking ownership and going the extra mile

在假日酒店?，我們希望賓客能盡情放松、做回自己，這意味著我們的團隊成員要做到：
? 展現真我：在與他人接觸時真實自然、形象專業、積極樂觀
? 時刻準備：注意觀察周圍的事物，運用自己的知識，做好應對任何事情的準備
? 體現關愛：對賓客關切周到、熱誠歡迎并與他們心意相通
? 積極行動：積極主動、盡職盡責并且要多做一步

DUTIES AND RESPONSIBILITIES工作職責
? With Sales Manager plan sales strategy and implement tactics to achieve budget
與銷售經理一起計劃并執行銷售策略，?完成預算。
? Sell all facets of the hotel and cross sell other InterContinental Hotels Group properties
銷售酒店的所有設施，并跨酒店銷售其它洲際酒店。
? Establish new business and maintain existing business accounts through the preparation and execution of action plans
通過制定和執行工作方案來開發新業務客戶，維護現有業務客戶。
? Convert sales leads
轉化銷售線索。
? Handle accounts/prospects jointly with senior positions
與高職位員工一起處理客戶或可能成為客戶的業務。
? Solicit and close business according to established parameters
根據建立起來的監測數據接收和拒絕業務。
? Conduct familiarizations and site inspections
執行使客人熟悉環境的現場考察活動。
? Maintain a regular sales call pattern
保持定期的電話銷售模式。
? Monitor competitive set and communicate tactical changes to Manager
監測同檔次酒店并與經理就策略的更改進行交流。
? Attend regular meetings
參加例會。
? Entertain prospects and existing key accounts with the view to sustain business and generate further sales
招待潛在客戶和現有重要客戶以獲得業務和創造更多銷售額。 Report as required on sales activities and successes
按要求匯報銷售工作和戰績。
? Participate in conducting client interviews
參加客戶拜訪。
? Maintain regular contract with the ICHG regional network of hotels and reservation center
與所在區域內的洲際酒店集團成員和區域預訂辦公室保持定期聯系。
? Monitor competitor activities
監測競爭對手的工作。
? Build profile in market place
在市場上創造聲譽。
? Assist Sales Manager with collateral distribution and direct mail campaigns
協助銷售經理分發宣傳品和直郵廣告。
? Develop and maintain contact with business generators, meeting and convention planners,
visitors/Convention Bureau travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel Business
與業務供應方，會展策劃人，游客或會展旅行代理，旅行社，航空公司，公司，政府部門及其它與酒店業務密切相關方建立和保持聯系。
? Work in line with business requirements
依照業務需求開展工作。
? Complete other tasks assigned by Superior.
完成上級領導分配的其他工作任務。

ACCOUNTABILITY責任范圍
Number of employees supervised –
管理的員工

Direct N.A.
直接 無
Indirect N.A.
間接 無

Annual Operating Profit/Payroll Budget –
年度經營利潤和薪金預算
? N.A.
無

Key Metrics –
主要績效指標
? Sales Target
銷售目標
? Completion of assigned tasks
完成分配給的工作的情況

Decision Making Responsibilities （Decision Rights） –
決策職責（決策權）﹣
? Within the authority as assigned for Hotel Band 7 role
酒店職務級別7級所規定的權限

任職資格：
Required Skills –
技能要求
? Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
具有代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
? Problem solving and organizational abilities.
具有解決問題和組織能力。
? Proficient in the use of Microsoft Office
精通微軟辦公軟件
? Good writing skills
良好的寫作技能

Qualifications –
學歷
? Diploma or Vocational Certificate in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
最好具有市場營銷，酒店管理，商業管理或相關領域的大專學歷或職業證書。

Experience –
經驗
? 1 year related experience or an equivalent combination of education and experience
1年相關工作經驗，或與此相當的教育與工作經驗結合的背景。