歡迎光臨歐式經典個性奢華的杭州遠洋凱賓斯基酒店
- 職位性質：全職
- 工作地區：杭州市拱墅區
- 招聘人數：2人
- 學 歷：大專
- 工作經驗：2年以上
- 提供食宿：提供食宿
- 年齡要求：22-28
- 計算機能力：不限
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：4千-5千
- 職位有效期：2026-04-07至2026-07-06
Supervises the day-to-day operations of the outlet to ensure compliance with all policies, procedures, standards and aiming at satisfying and exceeding the clients' expectations.?
督導餐廳的日常工作和服務，以確保各項政策，程序和標準的正常運作以滿足和超越客戶的期望為目標。
Coordinates and supervises the work of subordinates, assists in the preparation of the schedule to ensure there is an adequate number of staff on duty and submits for approval.
協助和監督下屬的工作，協助經理完成日常工作計劃的準備，以確保有足夠數量的服務人員為顧客提供服務。
Assists in the identification of training needs and the development of a training plan.? Implements the training activities and assists in the follow up to ensure compliance and their effectiveness.?
協助和確定培訓需求及計劃，并確實執行已制定的培訓活動。
Inspects all related areas to ensure that the physical facilities and equipment are well kept and that all health and safety regulations are adhered to, by coordinating the cleaning and maintenance.
定時檢查餐廳的設施及設備并確保所有的設備運轉正常和安全，及定期清潔、保養維修。
Maintains high visibility during meal service in order to ensure smooth running of operations, promotes good public relations, takes corrective actions and handles customers’ complaints to ensure their satisfaction.
保持高度集中，以確保餐廳服務的順利進行，促進良好的公共關系，糾正員工的錯誤行為和處理客戶的投訴，以確保他們得到滿意的回復。
Coordinates the service activities with the kitchen in order to achieve a timely delivery of food whilst maintaining effective communication with Kitchen Staff.
與廚房建立有效的溝通，同時確保食品及時的送達。
Anticipates and maintains all materials and supplies ensuring their availability.? Controls usage of all food items and appropriate usage of equipment, tools and service equipment ensuring all equipment is used in a correct and safe manner.
預期并保持所有的物料和用品的有效期。確保所有食品、生產設備、工具和服務設備的正確和安全使用。
Monitors operating expenses to ensure the cost of sale is in line with the annual budget.
監控營運開支，以確保銷售成本與預算一致。
Keeps abreast of all emergency procedures, hotel promotions, product knowledge, VIP arrivals, upcoming events and brief direct subordinates accordingly so that they are able to anticipate and answer clients' requests and questions.
確保對所有應急程序、產品促銷、產品知識、重要客人、宴會活動了解，以便能答復他們的要求和問題。
Accomplishes a set of administrative duties such as leading and attending meeting, writing reports, maintaining a logbook and other specific duties related to the job function.?
完成設定的行政職務，如主持和 參加會議、撰寫報告、工作日志和工作職責相關的文件。
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage products and up sell alternatives
徹底熟悉并掌握菜單上所有的餐飲產品知識，有能力推薦產品并且推銷替代品。
Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.
確保完成每個班次的檢查表，請購單和準確的開檔、關檔程序。
Remain calm and alert, ability to work under pressure, especially during emergency situation and/or heavy hotel activity, serving as a role model for the staff and other hotel employees.
保持冷靜和警覺，能夠承受工作壓力,特別是遇到緊急情況和酒店重大活動時，成為酒店員工的榜樣。
Complete other duties as assigned by the Restaurant Manager or Director of Food & Beverage.
完成餐廳經理或者餐飲總監指派的其他任務。
