
Participates at times in the selection of all reporting staff.? Motivates them to bring about excellent performance, enforces discipline when required and participates in the evaluation of their performance once a year.
參加所有工作人員的甄選工作。激勵員工并使其發揮完美的工作表現,并在必要時對他們進行的績效評估?????????????????
Assists in the identification of training needs and the development of a training plan.? Implements the training activities and assists in the follow up to ensure compliance and their effectiveness.?
協助和確定培訓需求及計劃,并確實執行已制定的培訓活動?????????????????????????
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Inspects Chinese Restaurant areas to ensure that the physical facilities and equipments are well kept and that all health and safety regulations are adhered to, by coordinating the cleaning and maintenance and arranging for repairs and other services such as linen laundering, plants servicing, etc.
定時檢查中餐廳的設施及設備并確保所有的設備運轉正常和安全,及定期清潔,保養維修
Maintains high visibility during mea service in order to ensure smooth running of operations, promotes good public relations, takes corrective actions and handles customers’ complaints to ensure their satisfaction.
保持高度集中,以確保服務的順利進行,促進良好的公共關系,糾正員工的錯誤行為和處理客戶的投訴,以確保他們得到滿意的回復? ??
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
Coordinates the service activities with the kitchen on order to achieve a timely delivery of food whilst ensuring effective communication.
與廚房建立有效的溝通,同時確保食品及時的送達
Controls stock from the beverage / bar operation effectively ensuring pars are respected.
確保足夠的庫存以便運作的需要?
Anticipates and maintains all materials and supplies ensuring their availability.? Controls usage of all food items and appropriate usage of equipments, tools and service equipments ensuring all equipments is used in a correct and safe manner.
預期并保持所有的物料和用品的有效期。確保所有食品、生產設備、工具和服務設備的正確和安全使用
Monitors operating expenses to ensure the cost of sale is in line with the annual budget.?
監控營運開支,以確保銷售成本與預算一致
Keeps abreast of all emergency procedures, hotel promotions, product knowledge, VIP arrivals, upcoming events and brief direct subordinates accordingly so that they are able to anticipate and answer clients' requests and questions.
確保對所有應急程序、 產品促銷、產品知識、重要客人、宴會和員工的了解,以便能答復他們的要求和問題
Accomplishes a set of administrative duties such as leading and attending meeting, writing reports, maintaining a logbook and other specific duties related to the job function.?
完成設定的行政職務,如主持和參加會議、撰寫報告、工作日志和工作職責相關的文件
Is knowledgeable about the Food and Beverage and Hotel Product
充分了解餐飲及酒店產品知識? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?