- 職位性質：全職
- 工作地區：湖南省長沙市
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：4.5千-5.5千
- 職位有效期：2026-05-27至2026-06-26
職位：樓層主管 Floor Supervisor
崗位職責/職位描述
職位描述 Job Description
1.檢查客房,客用走廊區域的清潔衛生，確保給客人提供一個干凈、清新、整潔的住宿條件和環境。
Responsible for the cleanliness & maintenance of all guest room, guest corridor and service area, to ensure a clean, fresh , tidy accommodation and environment is provided to guest.
2.檢查和改變房間狀態，保證干凈整潔的房間已作好準備由前廳部出售給客人。
Inspect & change room status to ensure clean & tidy room is ready to sell by Front Office to guest.
3.監督和培訓員工, 為了保護酒店和客人的財產，必須正確使用和維護機械、化學品。關注客人投訴和要求，確保根據酒店標準提供專業和令人滿意的服務。
Provide supervision and training for colleagues to ensure the proper usage and care for the machine and chemical in order to protect hotel and guest’s property. Attend to guest request & complaint to ensure professional and satisfactory service is provided according to hotel standard.
4.確保在規定期限內完成特殊清潔計劃并達到要求。
Ensure that special cleaning program schedules are carried out within the time limited and performance is up to requested standard.
5.檢查客房，確保日用品的正確放置，迷你吧有效期的核查和補充，家具的清潔達到酒店標準。
Inspect guest rooms to ensure amenity set up, mini bar replenishment, mini bar expired date inspection and orderliness of furniture are met with hotel standard and guidelines.
6.控制日用品庫存、提交儲存申請，布草庫存，保證提供充足的日用品且符合預算經費。
Control amenity stock, store requisition, linen stock to ensure enough supplies is provided and expenses budget is met.
7.報告客人樓層任何不尋常的問題和處理所有失物招領問題，確保客人，員工和酒店的安全。
Report any irregular matters on guest floor and handle all Lost & Found matters to ensure the safety and security are provided to guest, employee and hotel.
8.確保部門內部良好的溝通和團結合作。
To ensure good inter departmental communication, network and teamwork.
9.完成指定的其他工作。
Completed other duties as assigned.
任職要求 Qualifications
1.至少三年大專。
Minimum 3 years’ college education.
2.5星級酒店客房服務工作經驗至少兩年。
Room attendant experience in 5 stars hotel for minimum 2 years.
