- 職位性質：全職
- 工作地區：湖南省長沙市
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：3.2千-4千
- 職位有效期：2026-04-07至2026-05-07
職位：客房文員 Housekeeping Clerk / Order Taker
崗位職責/職位描述
職位描述 Job description
1. 確保從服務中心接到的客人要求能夠被迅速處理并滿足。
Ensure that all requests from “Personal Guest Service” is handled promptly and properly logged.
2. 與接待部密切合作確保任何時間內正確的房態。
Work closely with the Reception to ensure correct room status at all times.
3. 發放，收回，登記和控制所有管家部呼機。
Issues, receives, records and controls all Housekeeping pagers.
4. 處理，登記和跟蹤借出物品，每月盤點一次出借物品，呼機。
Handle, record and follow up on loan items and extra supplies to guests. Conduct monthly inventories of on-loan items, pagers.
5. 記錄所有管家部員工出勤的情況。
Record status of daily attendance for all Housekeeping associates.
6. 按要求準備月報表。為管家部各部分，即布草房，樓層，公共區域，洗衣房準備月度報告和盤點提供幫助。
Prepare monthly reports as required. Render assistance to respective?Housekeeping sections, Linen/Uniform, Floors, Public Areas, Laundry in preparing their monthly reports and inventories.
7. 更新管家部月度人力報告。
Review and update the monthly Housekeeping Manning Guide.
8. 熟練掌握電腦，為管家部辦公室工作提供幫助。
Know how to use computer and support the office work if possible.
9.和殺蟲公司，機器設備修理公司以及園林公司協調工作進度。
Co-ordinate work progress of Pest Control Personal, Machine & equipment repairs and Grounds and Garden from external company.
10.確保及時正確的收發所有客房物品，以及一般性的儲備物品。同時，還要負責倉庫的維護和清潔工作；整理收據，確保所有保管物品按公司和酒店的規定安全存儲。
Ensure that all guest room items are received and sent in a timely and correct manner, as well as general reserve items.Also responsible for the maintenance and cleanliness of storerooms; thefiling of receipts and ensuring safe custody of all store items in accordancewith corporate and hotel policies.
任職要求 Qualifications
1.至少三年大專。
Minimum 3 years’ college education.
2.一年的相關工作經驗。
1 years experience in the administrative assistance, or related professional area.
