- 職位性質：全職
- 工作地區：湖南省長沙市
- 招聘人數：若干
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：良好
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：3.5千-4千
- 職位有效期：2026-05-27至2026-06-26
職位：餐廳領位/餐廳服務員/大堂吧服務員/酒吧服務員 Hostess / Waiter / Waitress(儲備)
崗位職責/職位描述
職位描述 Job description
1.確保遵循品牌承諾并始終提供優異的對客服務。
Ensure the delivery of brand promise and provide exceptional guest service at all times.
2.在適當的時候為其他部門的內部客人提供優質服務。
Provide excellent service to internal customers in other departments as appropriate.
3.禮貌而高效地處理所有客人和內部客人的投訴和詢問，確保問題得到圓滿解決。
Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
4.與客人和同事保持基于良好工作關系的互動接觸。
Maintain positive guest and colleague interactions with good working relationships.
5.記錄客人點菜并及時提供產品和服務，不得無故延誤。
Record the guest order and provide products and services, without undue delay.
6.熟悉并對餐廳菜單和酒單有相當的了解。
Familiar with restaurant menu and wine list.
7.向餐廳領班、主管/副理報告所有困難及問題，以便解決和跟進。
Report all difficulties and problems to captain, supervisor or assistant manager, having them follow through to make sure problems are resolved satisfactorily.
8.保持所有酒水和客人供應品的標準庫存量。
Ensure par stock level of all items and guest supplies according to hotel requirement.
9.確保根據要求和運作需要做好餐前準備工作。
Ensure well prepare before the meal according to requirement and operation need.
10.清潔并重新擺設餐臺和餐桌。
Ensure that the outlet is kept clean and organized, both at the front as well as the back of house.
11.根據要求準備及服務雞尾酒。
Prepare and serve the cocktail based on the request.
12.目前正在招聘的崗位是送餐服務員。
Actual recruitment position is?In-Room Dining?Server.
任職要求 Qualifications
1.至少三年大專。
Minimum 3 years’ college education.
2.一年相關經驗或與此相當的教育和相關工作經驗結合的背景。
1 years related experience or an equivalent combination of education and work-related experience.
