- 職位性質(zhì)：全職
- 工作地區(qū)：湖南省長(zhǎng)沙市
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：2年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語(yǔ)言要求：英語(yǔ)(良好)
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：優(yōu)先
- 薪資待遇：4.5千-5.5千
- 職位有效期：2026-05-27至2026-06-26
職位：助理城市達(dá)人（禮賓主管） Assistant Niccolo Insider
崗位職責(zé)/職位描述
職位描述 Job description
1.確保酒店入口和禮賓臺(tái)隨時(shí)有禮賓員歡迎并協(xié)助客人，負(fù)責(zé)禮賓接待員，禮賓員及司機(jī)的日常工作安排。
Ensure hotel is well represented at the hotel main entrance, and City insider counter to greet and assist guests at all times, in charge of shift duty assignments for door girl, bell attendants and drivers.
2.負(fù)責(zé)為客人提供獨(dú)特的餐飲、娛樂(lè)及購(gòu)物新體驗(yàn)。
Responsible for offering all guests the cool, new, hip and happening new experiences in dining, clubbing and shopping.
3.作為客人的貼身購(gòu)物顧問(wèn)，為客人提供私人定制的購(gòu)物建議。
Responsible for supporting and drive the Personal Shopper program, opening doors and offering inside tips that will always be customised, bespoke and personal.
4.提供郵寄、打包、購(gòu)買(mǎi)物品服務(wù)，票務(wù)預(yù)訂，并幫助完成客人的一些特殊要求。
Handle any requests for postage, packaging, purchase of items, booking of tickets to performances and concerts， and any other special guest requests.
5.安排酒店客人用車(chē)，確保公司及客人的訂車(chē)要求順利完成。
Manage the driver team to ensure smooth running of transport arrangements for any booking requests from companies or guests.
6.所有禮賓部處理的客人物品都要確保物品安全，保證客人隱私。根據(jù)酒店政策程序，所有的東西都要做好相應(yīng)記錄。
Ensure the security, safety and confidentiality of all guest properties handled by City Insider, with proper recording for each item processed according to hotel policy and procedures.
7.?保證禮賓臺(tái)、行李房，酒店門(mén)口及酒店車(chē)輛的干凈整潔。?
Ensure neatness and tidiness maintained at the City insider counter, luggage store rooms, hotel main entrance areas and in the hotel vehicles at all times.
8.和機(jī)場(chǎng)代表協(xié)調(diào)好客人的接送機(jī)服務(wù)。
Liaise with the airport services team to ensure good co-ordination for guest pick-ups and transfer-off service.
9.和安保部同事協(xié)調(diào)管理酒店正門(mén)口的車(chē)輛控制，確保酒店正門(mén)口隨時(shí)保持順暢。
Check and co-ordinate with security agents at the hotel main entrance area to ensure control of traffic and no blockage at all times.
10.執(zhí)行分派的任何合理任務(wù)和額外職責(zé)。
Carries out any other reasonable duties and responsibilities as assigned.
任職要求 Qualifications
1.至少3年大專(zhuān)或旅游管理相關(guān)專(zhuān)業(yè)。
3 years’ college education or hospitality related qualifications
2.在國(guó)際品牌酒店2年以上禮賓工作經(jīng)驗(yàn)。
Minimum 2 years of City insider experience in an international hotel environment.
