- 職位性質(zhì)：全職
- 工作地區(qū)：江蘇省蘇州市
- 招聘人數(shù)：若干
- 學(xué) 歷：不限
- 工作經(jīng)驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機(jī)能力：良好
- 語言要求：英語(良好)
- 國際聯(lián)號工作經(jīng)歷：優(yōu)先
- 薪資待遇：3.8千-4.2千
- 職位有效期：2026-03-20至2026-06-18
職位：賓客體驗員Guest Experience Agent(已停止招聘)
崗位職責(zé)/職位描述
Provide warm, friendly and efficient check-in for arriving guests, completing all hotel check-in procedures, with appropriate room allocation, paying special attention to any special room requests from guests.
為預(yù)到的客人熱情、友好、高效的辦理入住，合理分配房間并完成所有入住手續(xù)，需要關(guān)注有特殊房間要求的客人。
Attend to all VIP guests which include room assignment, room check, amenities requisition,?room key issuing, registration and escorting guest to the room.
負(fù)責(zé)所有的VIP客人接待，包括：房間分配、房間檢查、備品準(zhǔn)備、房卡制作、入住辦理和送客人到房間。
Hotel Tour for all the Patrons of the hotel if necessary.
在必要的時候引導(dǎo)客人參觀酒店。
Prepare and performs group check-in and check-out accordingly to ensure all group billing arrangements are in order and that group instruction forms are distributed to departments concerned for information and follow-up.
辦理團(tuán)隊入住和退房手續(xù)，確保所有團(tuán)隊帳目清晰，相關(guān)的團(tuán)隊單據(jù)交給相關(guān)部門用于信息傳遞和跟進(jìn)。
Perform night shift duties which include ‘R-card bin check’, clean up the counter and supplement stationery, etc.
做好夜班工作，包括檢查入住登記單，整理接待臺衛(wèi)生和補(bǔ)充文具等。
Handle morning call bookings and ensure follow-up is done with Service Center to book the request at the correct time, recording details in the computer system.
處理前臺客人叫醒預(yù)訂，交予服務(wù)中心跟進(jìn)，確保記錄的準(zhǔn)確性，并將預(yù)訂記錄在系統(tǒng)中。??
Carries out any other reasonable duties and responsibilities as assigned.
執(zhí)行分派的任何合理任務(wù)和額外職責(zé)。
?
