Assist in identifying market needs and trends in travel industry, defining the target markets, monitoring and analysing competitor’s sales promotion and activities.協助識別市場需求和旅游行業的趨勢,定義目標市場,監控和分析競爭對手的促銷和活動。
Implement an effective sales plan and promotional activities for the department; to organize an effective selling approach to be used by members of the sales team; to conduct sales calls and to develop and maintain new potential, productive accounts in local, domestic and overseas market.有效完成部門的銷售促銷活動;組織一個有效的銷售方法;開展電話銷售,開發和維護新的有潛力的客戶,在本地,本國和國外有所成績。
Supervise and ensure sales staffs are selling services and products of the hotel in their respective territories. Ensure rates quoted by sales staff are accurate and in line with hotel pricing policy.監督并確保酒店的銷售人員銷售服務和產品在各自的領域。確保酒店的員工符合酒店的定價政策。
Maintain an efficient customer filing system and to ensure all sales activity is managed effectively.保持一個有效的客戶檔案系統,確保所有的銷售活動進行有效管理。
Assists Account Director / Director of Sales in the forecasting of room revenue and ATR for Corporate / FIT / M.I.C.E. / LSG (Long Staying Guests) groups.助客戶總監/銷售總監預測房間收入的利益。
Plans sales trips, under the direct approval of the Director of Sales or Director of Marketing to major market areas, calling on accounts within the pacific market areas. Reports to the Director of Sales on potential markets needing coverage.在銷售總監的批準下計劃商業到主要的市場出差。反饋有潛力的市場給銷售總監。
Keeps updated with client relationships and overall business goals through close communication with the Events Management Team.不斷更新客戶關系和整體業務目標通過與宴會銷售團隊密切溝通。
Hotel Guests, Corporate and Industry Accounts, and Travel Industry Personnel: ensure customer satisfaction with the hotel services; obtain updated market information for necessary action.酒店客人,商業和行業客人,旅行社:保證顧客對酒店服務的滿意度;獲取更新市場信息。