歡迎光臨歐式經典個性奢華的南京凱賓斯基酒店
- 職位性質：全職
- 工作地區：江蘇省南京市
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：3千-4千
- 職位有效期：2026-04-07至2026-05-07
Welcome the guests upon their arrival in a friendly and caring manner according to the Kempinski standards and assist them with the delivery of their luggage to their room in an efficient and timely manner to ensure guest satisfaction.
歡迎客人在抵達時以友好和關懷的方式按照凱賓斯基標準，并協助他們以高效和及時的方式將行李送至客房，以確保客人滿意。
Escort guests to their room.? For first time guests, explain hotel services.? In the room, provide further explanations on facilities to ensure guest comfort during the length of their stay. For regular guests, if appropriate, maintain a friendly and caring conversation.
護送客人到他們的房間。 第一次來賓，解釋酒店服務。 在客房內，提供設施的進一步說明，以確保客人在逗留期間的舒適。 對于普通客人，如果合適，保持友好和關懷的對話。
Keep abreast on hotel products and services as well as on tourist and business traveling information that may be of any interest to our guests?
及時了解酒店產品和服務以及可能對我們的客人有任何興趣的旅游和商務旅行信息。
Handle guest requests in a polite and efficient manner; refer requests to relevant staff if needed to ensure customer satisfaction.? Follow up when necessary.??
以禮貌有效的方式處理客人的要求; 如有需要，請向相關員工提出要求，以確保客戶滿意。 必要時跟進。
Collect luggage from guest rooms and keep them in a secure area until guest departure.
從客房收集行李并將其保存在安全區域，直至客人離開。
Maintain visibility in the lobby entrance area and offer assistance to guests when seeing them carrying their luggage on their own.
保持大堂入口區域的可見度，并在看到他們自己攜帶行李時為他們提供幫助。
Upon requests, store guest luggage into the luggage storage room. Handles all luggage with care.??
根據要求，客人的行李寄存在行李寄存室。 小心處理所有行李。
Maintain cleanliness and tidiness of luggage storage room.?
保持行李儲藏室的清潔和整潔。
Any other duties, which may be assigned to them from time to time as directed by their Supervisor or Manager.?
任何其他職責，可根據其主管或經理的指示不時分配給他們。
