歡迎光臨歐式經(jīng)典個(gè)性奢華的南京凱賓斯基酒店
- 職位性質(zhì)：全職
- 工作地區(qū)：江蘇省南京市
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：2年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語(yǔ)言要求：不限
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：優(yōu)先
- 薪資待遇：4千-5千
- 職位有效期：2026-04-07至2026-06-06
1.Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests. Understand dietary requirements and offer appropriate suggestions.
熟悉掌握菜單及飲料單上的內(nèi)容，并可以向客人做出詳細(xì)解釋。了解健康食品的要求，可以提出適當(dāng)?shù)慕ㄗh。
2.Be able to make suggestions on the menu that might suit guests of different nationalities.
根據(jù)客人不同的國(guó)籍，推薦相應(yīng)的食品。
3.Undertake steps/process to ensure that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner. This includes setting tables, setting the buffet, having all equipment ready for service and ensuring you have been briefed by your supervisor for the shifts activities.
遵守服務(wù)程序，保證餐廳的各個(gè)區(qū)域都符合早餐、午餐及晚餐的服務(wù)標(biāo)準(zhǔn)。其中包括收銀臺(tái)的準(zhǔn)備工作，與廚師交流餐廳預(yù)定的詳細(xì)情況。
4.You feel confident with TBS checklist on complaint handling.
以TBS標(biāo)準(zhǔn)為基本準(zhǔn)則處理客人投訴。
5.Make sure all areas are cleaned and maintained in accordance with operating procedures.
嚴(yán)格執(zhí)行服務(wù)程序，確保所有服務(wù)設(shè)施的清潔與完備。
