歡迎光臨歐式經典個性奢華的南京凱賓斯基酒店
- 職位性質：全職
- 工作地區：江蘇省南京市
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：10年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：精通
- 語言要求：英語(熟練)
- 國際聯號工作經歷：優先
- 薪資待遇：8千-1萬
- 職位有效期：2026-04-20至2026-07-19
JOB DESCRIPTION 崗位職責
1.?????First point of contact for all computer related issues within the hotel.?
酒店內所有與電腦相關的問題的第一聯系人。
2.?????Solve technical or operational problems as reported by the users.
解決用戶反映的技術或操作問題。
3.?????Ensure that equipment is in proper working order and application performance is
optimized.
確保設備處于正常工作狀態，優化應用性能。
4.?????Ensure that all 24/7 systems (i.e. front office, point of sale, email and internet) are monitored and that technical service is available any time.
確保所有系統（即前廳、營業點、電子郵件和互聯網）在7天24小時都受到監控，隨時提供技術服務。
5.?????Ensure that backups are performed and checked on a regular basis.
確保定期執行和檢查備份。
6.?????Ensure that hotel network, systems and data is secured from unwanted intrusion and in line with stated Kempinski standards and rules and regulations given by law.
確保酒店網絡、系統和數據免受不必要的入侵，并符合凱賓斯基標準和法律規定。
7.?????Ensure that IT contingency systems for all key business areas are in proper working order and that staff are trained in the switching to, and use of, these contingency systems.
確保所有主要業務領域的IT應急系統都處于適當的工作狀態，并對員工進行轉換和使用這些應急系統的培訓。
8.?????Follow Kempinski policies as they relate to the security and operation of the computer
systems.
遵循凱賓斯基有關計算機系統安全和操作的政策。
9.?????Ensure that the IT organizational requirements for legal, data protection and PCI
compliance are in place.
確保IT組織對法律、數據保護和PCI遵從性的要求到位。
10.???Update all computer systems with the latest security patches to minimize internal and
external access security risks.
使用最新的安全修補程式更新所有電腦系統，以減低內部及外部訪問的安全風險。
11.? ?Train and maintain back-up staff for each server-based application.
為每個基于服務器的應用程序培訓和維護后備人員。
12.???Ensure first level support backup is in place for all systems and network.
確保所有系統和網絡都有一級支持備份。
13.???In cooperation with all other department heads; design and implement new computer based procedures that will improve profitability, operations and work efficiencies.?
與其他部門總監合作，設計和實施新的基于計算機的程序，以提高盈利能力，運營和工作效率。
14.???Coordinate the installation of all new applications or upgrades of existing applications.
協調所有新應用程序的安裝或現有應用程序的升級。
15.???Coordinate and review all new software development specific to the hotel, in accordance to
Kempinski policies and standards.
根據凱賓斯基的政策和標準，協調和審查酒店的所有新軟件開發。
16.???Implement all corporate IT related policies and procedures and carry out an annual self
audit.
執行公司所有與IT相關的政策和程序，并進行年度自我審核。
17.???Provide advice to better expedite access and to improve the use of information in the
Hotel.
提供建議，以更好地加快訪問和改善酒店信息的使用。
18.???Take direction from the Corporate IT department as it relates to the technical operation of computer technology hardware and software.
接受集團IT部門的指導，因為它涉及到計算機技術硬件和軟件的技術操作。
19.???Communicate status, risks and opportunities as it relates to IT to Corporate & Regional IT, General Manager and Hotel Management.
與集團和區域的IT、總經理和酒店管理層溝通IT的現狀、風險和機遇。
20.???Responsible for communication with computer vendors and Kempinski Corporate IT Department.
負責與計算機供應商和凱賓斯基集團IT部門的溝通。
21.???Responsible for timely preparation and submission of all IT budgets.
負責及時編制和提交所有IT預算。
22.???Responsible for the management and control of all IT budgets according to an agreed plan
and budget.
根據商定的計劃和預算，負責管理和控制所有IT預算。
23.???Ensure a business continuity plan is established and tested together with the department heads for all part of the business supported by IT.
確保與部門總監一起為IT支持的所有業務部門建立和測試業務連續性計劃。
24.???Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations.
在部門內最大限度地提高員工的工作效率和士氣，并始終遵守酒店的規章制度。
25.???Schedule employees in line with varying business levels in order to maximize productivity and minimize payroll costs.
根據不同的業務水平安排員工，以最大限度地提高生產力和降低工資成本。
26.???Select and recruit suitable employees for the department using prescribed set of policies and procedures.
根據規定的政策和程序，為部門挑選和招聘合適的員工。
27.???Identify employees with potential for promotion and/or transfer and makes appropriate development plans for him/her together Director of People Services.
確定有晉升和/或調動潛力的員工，并與部門總監一起制定適當的發展計劃。
28.???Work within all pre-set budgetary limits.
在制定的預算范圍內開展工作。
29.???Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
根據業務和酒店的需要，隨時可以增加額外的職責和任務。
JOB PROFILE 崗位要求
1、 EXPERIENCE 工作經驗
Preferably, combination of a company area or regional position involved with Hotel systems configuration and administration and working knowledge in service industry operations, managerial and international experience. Any combination equivalent to experience that provides the required skill and knowledge is qualifying. Minimum of 10 years experience in IT and the hospitality industry.
理想情況下，應聘者應具備公司區域或地區職位的相關經驗，涉及酒店系統配置與管理，并且熟悉服務行業運營、管理以及具備國際經驗。任何等同于上述經驗且能提供所需技能和知識的組合均符合要求。至少有 10 年的 IT 行業和酒店業工作經驗。
2、 LANGUAGE 語言要求
Ability to work and communicate in a multinational environment:
在多國環境中工作和交流的能力：
English – excellent oral and written skills
英語——出色的口語和書面表達能力
Additional language – beneficial dependent on region
額外語言——視所在地區而定，對其有益性有影響
3、COMPETENCIES 職位要求
Planning & organizational skills
規劃與組織能力后續行動
Follow-up
跟進
Customer focus
以客戶為中心
Interpersonal and intercultural skills
人際交往及跨文化溝通能力
Excellent communication and listening skills
出色的溝通與傾聽能力
