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崗位職責/職位描述

1 .Knowledge of all hotel features/services.?

對酒店設施和服務進行充分的了解。

2. Meet with supervisor to review daily assignments and priorities.

跟主管一起回顧每日工作安排及重要事情。

3. Meet with departing Host to review business status and follow up items.

與同事交接好當天的營業狀況并跟進相關事宜。

4. Access all function of computer system according to established procedures and standards.??

依照已有的標準流程使用操作電腦系統。

5. Prepare RC and room keys in advance for FIT and Group according to the preferences and requirements.

為有預定的散客和團隊客人提前按照客人的喜好和需求準備好入住登記單和鑰匙。