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崗位職責/職位描述

Duties andResponsibilities工作職責

·???????Prepares guest pressing and drycleaning as requested in accordance with hotel presentation standards

·???????依照酒店外觀標準，按要求為客人提供熨燙和干洗服務。

·???????Spot and dry clean all uniforms

·???????對所有制服進行去漬和干洗。

·???????Sort articles to be dry cleanedinto categories and performs dry cleaning function including:

·???????將需要干洗的衣物進行分類，然后對其進行干洗，包括：

o???Uses all dry cleaning equipment

o???使用所有干洗設備

o???Uses spotting boards

o???使用去漬臺

o???Attends to pre-coating andsledging

o???進行預涂和去污

·???????Sort articles for pressing intocategories and performs pressing function including:

·???????將需要干洗的衣物進行分類，然后對其進行干洗，包括：

o???Using pressing equipment

o???使用熨燙設備

o???Use appropriate chemicals whenpressing

o???在熨燙時使用合適的化學品

·???????Maintain chemical supplies

·???????保證化學品的供應。

·???????Prepare requisitions fordepleted supplies

·???????對用盡的物品提出補充申請

·???????Check guest items on receiptfor damage and record any findings

·???????在接到客人衣物時檢查有無破損，并對發現的結果進行記錄。

·???????Maintains dry cleaningequipment in good condition and ensures regular servicing

·???????保持干洗設備的良好狀況并確保進行定期維修。

·???????Attends to outside customersand guests courteously, promptly while maximizing sales

·???????對外部客戶和客人提供及時禮貌的關照，同時盡力對他們做銷售工作 。

·???????Maintains working area andequipment in proper state of cleanliness and repair

·???????保持工作區域和設備得到良好的清潔和修繕 。

·???????Reports guest complaints tosuperior immediately

·???????及時向上級反映客戶的投訴情況。

·???????Complies with Hotel’s health,safety and hygiene policies and adheres to conduct personal grooming? and hygiene standards

·???????遵守酒店的健康、安全和衛生政策，并遵守個人儀容和衛生標準。

·???????Attends meetings and trainingsessions as required

·???????按要求參加會議和培訓活動。

·???????Complete other responsibilitiesas assigned

·???????完成分派的其它任務。