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崗位職責/職位描述

Primary Responsibilities主要職責

·To abide hotel relevant rules and operation accord with regulation strictly. 

·To ensure the work area cleanliness and provide good service. 

·To get the key to open relevant doors of swimming pool, open the doors, electricity switch, and air conditioner. Assure the area lighting, and adjust the suitable temperature of AC.

·Polite to the guest and sales the other facilities positively. 

·Ensure all the service standards and appearance of the staff is to the required standard. 

·Ensure all Hotel rules, regulations and policies and procedures are observed correctly. 

·To provide the amenity in time. 

·Make a periodical check on all operating equipment in the Recreation and ensure it is clean, well maintained and in good operational order. 

·To ensure the person and property security. 

·To fill work sheet at any moment, make finance report to relevant outlet. 

·To communicate with guest and collect the suggestion and hobby. 

·To carry out the swimming pool regulation, and persuade guest who cannot jump、run and play near the side of swimming pool, persuade the person do not come into the swimming pool to have rest. 

·To hold the position carefully, cannot leave swimming pool without any permission, thought should be concentrated and reflect agility, to watch out guest circs, if find the danger can save in time, and assure the guest life security.

·Perform the duties of a Guest Service Agent whenever necessary. 

·To assist the water quality measure staff to complete the water quality disposal and maintain.

·Co-operate and coordinate with all other Departments as required. 

·Perform and other duties assigned by the Recreation Supervisor or Senior Management. 

·遵守酒店各項規章制度，嚴格按規范操作。 

·保證工作區域的干凈整潔，為客人提供優質的服務。 

·按時領好部門鑰匙打開泳池的門，打開各通道的門、電源開關、空調。保證各區域的照明，空調調制正確合適的溫度。 

·禮貌待客、積極推銷其他設施。 

·確保形象和服務都達到酒店的標準。 

·確保正確執行酒店各種規章制度和政策程序。 

·及時補充客用品。 

·定期檢查部門中的設施設備，確保所有設備保養良好，整潔完好，運作正常。 

·保證客人的人身安全和財產安全。 

·隨時填寫好相關的工作表格，做好相關的財務報表交至相應的部門。 

·與客人保持良好的溝通，收集客人的意見及喜好。 

·嚴格執行泳池規定，禮貌勸阻泳客勿在池邊跳水、追逐、打鬧或非泳客人進入游泳池范圍休息。 

·堅守崗位，人不離池，思想集中，反映靈活，密切注意池內泳客的情況，發現險情及時搶救，保證泳客的生命安全。 

·隨時履行服務人員的職責。 

·協助完成水質處理和保養

·與其他各部門保持友好的合作。 

·執行健身中心主管或上級領導分配的其他任務。

Knowledge and Experience知識和經驗

• ·Safeguard card holders

• ·experience in swimming pool fields

• ·Safety oriented First Aid

• ·Hard-working

• ·Flexible response

• ·Physically fit and of good appearance

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• ·優先考慮泳池領域工作經驗

• • ·身體健康，相貌端正

• ·有基本急救能
  ·肯吃苦耐勞

• ·反應靈活

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