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招聘信息

職位：Restaurant Supervisor中餐廳主管

職位性質：全職
工作地區：云南省西雙版納州
招聘人數：1人
學　　歷：不限
工作經驗：不限
提供食宿：提供食宿
年齡要求：25-30
計算機能力：不限
語言要求：不限
國際聯號工作經歷：不限
薪資待遇：4千-5千
職位有效期：2026-04-10至2026-05-10

崗位職責/職位描述

Primary Responsibilities主要職責

·Directs and controls all subordinate staff to ensure that all day to day operational matters are handled on time and guest expectations are met.

·Provides guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities.

·Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations.

·Liases with the kitchen, stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.

·Assists in monitoring and controlling the financial performance of the outlet controlling costs and expenses.

·Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking.

·Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary.

·Assists in the maintenance of efficient administration preparing and submitting reports on time as directed.

·Assists in the selection, training and evaluation of subordinate employee.

·Coaches, counsels, disciplines and develops subordinate employees.

·Handles customer complaints if possible, or reports them to manager.

·指導并監督下屬員工確保日常運營并達到客人期望值。

·為下屬員工提供指引并輔助他們履行應完成的任務及責任。

·執行對服務流程標準的監督以保證員工符合規定的標準同時達到或超越客人的期望。

·與廚房，管事部，客房部及工程部等相關部門協調以確保每日運營順利進行。

·在成本與花銷的控制等財務事項中發揮監督與控制的作用。

·監督及管理酒店的盤點并積極參與盤點的具體工作。

·徹底并反復檢查以確保運營的準備工作，服務程序，衛生情況，設備的維修及保養，員工形象及禮貌等就緒無誤，若有缺失則立即采取行動。

·按照要求在保持高效的準備工作及及時總結報告中起到積極作用。