招聘信息
- 職位性質(zhì)：全職
- 工作地區(qū)：西雙版納州勐海縣
- 招聘人數(shù)：4人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：提供食宿
- 年齡要求：18-30
- 計(jì)算機(jī)能力：不限
- 語言要求：不限
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：優(yōu)先
- 薪資待遇：2.6千-3千
- 職位有效期：2026-05-14至2026-08-12
職位：禮賓員 Concierge Agent
崗位職責(zé)/職位描述
KEY RESULT AREAS 主要工作職責(zé)To drop off and collect guests in the hotel
buggy according to the standards and procedures of the hotel. 按酒店標(biāo)準(zhǔn)程序用電瓶車接送客人。To deliver newspapers and messages to guests
villas, and to deliver and collect luggage in a timely and efficient manner. 送報(bào)紙、信息和行李到客人房間要及時(shí)有效并禮貌對(duì)待客人。To load and unload cars on arrival and
departure of guests, and assist guests entering and leaving the vehicles. 在客人上下車時(shí)幫客人開車門并提醒客人車頂高度。To ensure that guests expectations are met or
exceeded by providing an efficient, friendly and attentive service. 確保給客人提供客人滿意并期望的服務(wù)或超出客人的期望服務(wù)。To check the concierge counter and public
area around the Lobby to keep it clean, tidy and report any defects. 檢查禮賓臺(tái)以及大堂周圍區(qū)域，并保持干凈整潔，發(fā)現(xiàn)任何問題及時(shí)報(bào)告。To check the hotel buggies making sure they
are clean and in good working order. 查看酒店電瓶車確保其干凈和良好車況。To supervise the traffic at the porte
cochere. 維護(hù)車輛行車和停放秩序。Answers guest inquiries by providing accurate
and appropriate information. 用準(zhǔn)確適當(dāng)?shù)男畔ⅲ獯鹂腿嗽儐?Try to address guest by name when delivering
service to the guests. 在提供服務(wù)時(shí)，盡可能的用客人姓氏稱呼客人Handles customer complaints if possible, or
reports them to supervisors. 盡快的解決客人的投訴意見，或上報(bào)給主管
