
主動與客人情感聯系,通過使用授權來創造一個難忘的經歷,確保所有的客人得到個性化的友好的有效的入住和離店,根據酒店的要求和規定進行財務操作,協助客人解決疑問,和把握好每個機會去滿足客人
Welcome Desk Agent must at all-time actively engage with guest while creating memorable experience by using empowerment. Ensure all the guests receive a personalized, friendly and efficient check-in and check-out, process all payments according to established hotel requirements and police, assisting with guest with queries and handling guest opportunities to achieve guest satisfaction
熱愛“W”品牌及其生活方式,總是對市場潮流十分敏感。總是尋找新的東西來領導市場
Love the “W” brand and lifestyle, passion with the new market trend, always looking for what’s New, What’s next