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崗位職責/職位描述

根據凱悅會議宴會標準回答所有電話詢問、處理電郵詢問、準備提案和合同、主持酒店參觀活動、策劃議宴會、創建會議宴會確認單、執行并跟蹤會議宴會。

To follow all Hyatt Events Standards for answering phone enquiries, handling email enquiries, preparing proposals and contracts, conducting Hotel Tours, planning Events, creating Event Confirmations, Event execution and Event follow-up.

根據凱悅的政策和程序維護酒店全部銷售協議、合同和報價的完整記錄。

To maintain complete records of all sales agreements, contracts and quotes for the hotel as per Hyatt's Policies & Procedures.

與會議宴會銷售團隊一起，負責將所有電話詢價轉變成直接收入。

Together with your Event Sales Team, to be primarily responsible for converting all incoming leads.

實施電話銷售活動，以發現新的商業機會。

To undertake telemarketing activities to identify new business opportunities where required.

始終履行凱悅品牌承諾，提供優越的客戶服務。

To deliver the brand promise and provide exceptional client service at all times.

通過拓展銷售和升級銷售其它設施和服務等途徑不斷地實現收入增長。

To continuously seek ways to maximize revenues and profits by cross selling and up-selling other hotel facilities and services.