

凱悅的信念
關(guān)愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關(guān)愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關(guān)愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關(guān)愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關(guān)愛每一個人,讓他們盡善盡美顯真我
確保遵循品牌承諾并始終提供優(yōu)異的對客人。
Ensures the delivery of brand promise and provides exceptional guest service at all times.
禮貌而高效地處理所有客人投訴和詢問,確保問題得到圓滿解決。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
緊密協(xié)助配合水療及健身中心副經(jīng)理,確保健身中心的運(yùn)營流暢。
Works in close coordination with the Assistant Spa & Health Club Manager to ensure the smooth operation of the Fitness Centre.
遵循酒店的政策和程序?yàn)闀T及客人進(jìn)行私人訓(xùn)練。
Conducts personal training referencing guidelines under Policies and Procedures.
實(shí)施參與水療及健身中心每月的各項(xiàng)活動。
Conducts monthly Spa & Fitness Centre activities.
熟知健身中心的所有服務(wù)和標(biāo)準(zhǔn)及服務(wù)技巧。
To know the fitness centre all service knowledge and standards and service skills.
在工作執(zhí)行期間有能力對團(tuán)隊(duì)成員起到帶領(lǐng)和有效溝通作用。
To be able to lead and communicate with his/her colleagues during the outlet operation.
通過不斷的檢查各自的區(qū)域來迅速并有效的確保所有客人對清潔和衛(wèi)生的需求。
Ensure that all customers' needs with regards to cleanliness and hygiene are attended to promptly and efficiently by having a continual surveillance of the respective areas in the Spa.
確保盡可能高標(biāo)準(zhǔn)的衛(wèi)生,使水療中心和健身區(qū)域的設(shè)施和設(shè)備整潔有序,包括更衣室、游泳池、后場辦公室、健身中心。
Ensures the highest possible standard of hygiene, cleanliness and orderliness of the Spa area, facilities and equipment, including locker rooms, pool, pantry, guest lift, fitness area.