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崗位職責/職位描述

1. Hiring, training, and supporting colleague and managing reception, therapy, gym, retail.
招聘，培訓和協助員工，管理前臺，理療，健身房，零售。
2. Maximizing the sales of services and spa retail products.
負責服務和產品銷售的合理化。
3. Implementing standard operating procedures and policies.
執行標準程序和政策。
4. Monitoring daily sales activities and monthly P&L, preparing financial reports and annual budgets.
監督每天的銷售情況和月度收支情況，整理財務報表和年終預算。
5. Ensuring spa treatment quality controls, including service, cleanliness and product usage.
確保理療療程的質量管理，包括服務，清潔衛生和產品用量。
6. Managing purchase orders for professional treatment and operational supplies.
管理產品訂單以及專業理療和日常操作物資。
7. Developing merchandising plans and purchasing retail products and coordinating with retail buyer for retail items in boutique.
推廣推銷計劃和采購零售產品，協助客人購買商品店里面的產品。
8. Maintaining proper inventory levels for all professional and retail products.
維持足夠的產品存貨包括理療療程和銷售產品。

9. Provide colleagues motivation with communication and incentive programs.
提供關于員工溝通和激勵計劃。

10. Maintain high level of service.?

維護高標準服務。
11. Coordinate ongoing educational training programs.
協調正在進行的培訓計劃。
12. Interacting with the press and planning special events.
跟媒體協調，計劃特別活動。
13. Developing merchandising plans.

制定康樂部銷售計劃。