1、Be concerned with staff discipline and staff performance and help to develop skills for all staff within the section.
遵守員工紀(jì)律和行為規(guī)范并幫助同事提高技能。
?2、The work of obedience to superior leadership
服從上級(jí)領(lǐng)導(dǎo)的工作安排
?3、To promote the Accor loyalty program to the guest according to the yearly target.
根據(jù)年度指標(biāo)向客人推薦雅高集團(tuán)忠誠(chéng)計(jì)劃方案
?4、To promote the Accor customer survey program to the guest according to the monthly target
根據(jù)月度指標(biāo)向客人推薦雅高客戶滿意度調(diào)查系統(tǒng)
5、Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
要不斷地提高對(duì)客服務(wù)水平,以確保得到客人的滿足。
6、Proficient in daily work, which is including check in, check-out, foreign currency exchange, wake-up services, Ensure that all are correct
熟練地辦理入住,退房,外幣兌換,叫醒等服務(wù),確保正確無(wú)誤