蘇州中惠鉑爾曼酒店| 招聘職位
- 職位性質(zhì)：全職
- 工作地區(qū)：蘇州市相城區(qū)
- 招聘人數(shù)：若干
- 學 歷：不限
- 工作經(jīng)驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(良好)
- 國際聯(lián)號工作經(jīng)歷：優(yōu)先
- 薪資待遇：3.5千-4.5千
- 職位有效期：2026-03-31至2026-06-29
職位：預訂及總機員/領(lǐng)班
崗位職責/職位描述
1、Receive and confirm all guest room reservations.
接收并確認所有的房間預訂。
2、Take and processes reservation requests received by phone, letter, fax etc. sends confirmations.
接受通過電話,信件,傳真等方式的預訂并發(fā)回確認。
3、Answer enquiries about hotel services and facilities; Answers questions on rates and room type available.
回答關(guān)于酒店服務(wù)和設(shè)施的詢問；回答房價和房間類型的詢問。
4、Sort and classify reservations into several types such as VIP commercial firms, group and regular FIT, etc.
按順序把預訂分為幾類，例如貴賓，商務(wù)公司，團隊和散客等。
5、Provide services and information to guest that is the? up to date possible, and is delivered to the guest in the most meaningful way.
通過合適的途徑,向客人提供服務(wù)和準確的信息。
