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崗位職責(zé)/職位描述

1、 Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.

與所有的酒店客人建立并保持積極的關(guān)系。

2、Adhere to hotel brand standards.

堅持酒店的品牌標(biāo)準(zhǔn)。

3、Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.

保持高水平的酒店產(chǎn)品和服務(wù)知識，以便向客人解釋和介紹相關(guān)的服務(wù)設(shè)施。

4、Must be well-presented and professionally groomed at all times

始終保持良好和專業(yè)的形象

5、Complete and perform other related duties and specially assigned tasks as required by superior leaders.

完成并執(zhí)行上級領(lǐng)導(dǎo)要求的其他相關(guān)職責(zé)和特殊分配的工作。