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崗位職責(zé)/職位描述

Provides fluent and efficient service in accordance with Hyatt standard.

在餐廳提供順暢、有效的服務(wù)，確保這些服務(wù)達(dá)到凱悅標(biāo)準(zhǔn)。

Gives recommendation on service and responds guest Food and Beverage request as well as provides suggestion.

在服務(wù)的時(shí)候可以向客人推薦菜單，回答相關(guān)的要求并根據(jù)食物和飲料給客人一些建議。

Assigns seats to guest according to subsequence and procedures, takes order of food and beverage.?

根據(jù)順序和程序?yàn)榭腿税才抛唬c(diǎn)單并服務(wù)食物和飲料。

Has a thorough knowledge to all sides of MICROS System.

對(duì)MICROS電腦系統(tǒng)的各方面都要全面了解。

Ensure all food and beverage, machines and equipments to be normal running according to Departmental Operation Manual.

根據(jù)部門營運(yùn)手冊(cè)的要求確保餐廳里所有的食物和飲料，機(jī)器和設(shè)備都是正常的。

Makes effort to satisfy our customers and makes them repeat to dine in the restaurant.?

努力使我們的客人滿意，讓他們能經(jīng)常光顧餐廳。

Takes food order and delivers foods to avoid unnecessary delay.

為客人點(diǎn)單和上菜，要避免不必要的延誤。

Has thorough knowledge of menus and wine list.

掌握關(guān)于餐廳菜單和酒單的知識(shí)。

Up sells menus and persuades customers to select higher price foods to increase revenue, e.g. soup, beverage, salad, dessert etc.?

促銷菜單并說服客人選擇價(jià)格較高的食物以增加總收入，例如：湯，飲料，沙拉，甜點(diǎn)，等等。

Reports any difficulties and problems to Manager / Assistant Manager to find out solutions or take next action.

向餐廳經(jīng)理/副經(jīng)理報(bào)告任何困難或問題，以便于找到解決方法或是下一步的行動(dòng)。

Maintain equality to both all equipments and customer requests.

保持所有的設(shè)備和客人需求是同等的。

Ensures table setting to accord to standard and operational requirement.

確保擺臺(tái)是根據(jù)要求以及運(yùn)作的需要。

Ensures that all tables are clean and tides up after dining over.

確保所有的桌子都是干凈的并在每桌吃完后重新收拾。

Makes reservation accurately to customers and confirms dining Pax.

要準(zhǔn)確的為客人做預(yù)定并確定用餐的人數(shù)。