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崗位職責/職位描述

Recruitment for Corporate

招聘負責公司對接

§? To follow all HyattEvents Standards for answering phone enquiries, handling email enquiries,preparing proposals and contracts, conducting Hotel Tours, planning Events,creating Event Confirmations, Event execution and Event follow-up.

按凱悅會議宴會標準回答所有電話詢問、處理電郵詢問、制作建議書和合同、主持酒店參觀活動、策劃會議宴會、創建會議宴會確認單、執行并跟蹤會議宴會。

§? To fully and correctlyuse Envison.

完全并正確地使用Envison。

§? To maintain completerecords of all sales agreements, contracts and quotes for the hotel as perHyatt’s Policies & Procedures.

根據凱悅的政策和程序維護酒店全部銷售協議、合同和報價的完整記錄。

§? Together with yourEvent Sales Team, to be primarily responsible for converting all incomingleads.

與您的會議宴會銷售團隊一起負責將所有電話詢價轉變成直接收入。

§? To answerincoming telephone enquiries and acknowledge emailed enquiries within two hoursof receipt.

回答所有來電詢問，并在收到電子郵件的兩小時內確認該電郵詢問。

§? Where required, tohandle last minute leads from enquiry to conversion to the day of the event.

如果需要，處理緊急的電話詢價，轉換為會議宴會當天的直接收入。

§? To undertaketelemarketing activities to identify new business opportunities where required.

實施電話銷售活動，以發現新的商業機會。

§? To follow the HyattStandards in relation to the conversion of Event leads.

遵守與將會議宴會電話詢價轉換為直接收入的相關凱悅標準

§? To deliver the brandpromise and provide exceptional client service at all times.

始終履行品牌承諾，并提供優越的客戶服務。

§? To provide courteousand professional service to our internal customers in other departments.

為其它部門的內部客戶提供禮貌專業的服務。

§? To meet yourdesignated revenue targets.

實現分配給您的收入目標。

§? To assist with thepreparation and regular update of the departmental budget.

協助制作和定期更新部門的預算。

§? To continuously seekways to maximise revenues and profits by cross selling and up-selling otherhotel facilities and services.

盡力交叉銷售和追加銷售其它酒店設施和服務，以不斷地使收入和利潤。