

凱悅的信念
關(guān)愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關(guān)愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關(guān)愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關(guān)愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關(guān)愛每一個人,讓他們盡善盡美顯真我
§? To work with the Director of Events to ensure all Hyatt Events Standardsrelating to Events are fully implemented.
與會議宴會總監(jiān)一起確保全面實施所有與會議宴會相關(guān)的凱悅會議宴會標準。
§? To work with the Director of Events to ensure applicable Hyatt EventsStandards relating to Human Resources are fully implemented.
與會議宴會總監(jiān)一起確保全面實施與人力資源相關(guān)的凱悅會議宴會標準。
§? To work with the Director of Events to ensure all members of the EventsDepartment fully and correctly use Envision.
與會議宴會總監(jiān)一起確保會議宴會銷售部的所有成員完全、正確地使用Envision。
§? To maintain complete records of all sales agreements, contracts andquotes for the hotel as per Hyatt’s Policies & Procedures.
根據(jù)凱悅的政策和程序維護酒店的全部銷售協(xié)議、合同和報價記錄。
§? To work with the Director of Events to ensure that all hotel, companyand local rules, policies and regulations relating to financial record keeping,money handling and licensing are adhered to, including the timely and accuratereporting of financial information.
與會議宴會總監(jiān)一起確保遵守所有與財務記錄維護、資金處理和授權(quán)相關(guān)的酒店、公司和地方章程、政策和法規(guī),包括及時準確地報告財務信息。
與您的會議宴會銷售團隊一起負責將所有電話詢價轉(zhuǎn)變成直接收入。
§? To ensure only senior members of the Event Sales Team, includingyourself, answer incoming telephone enquiries and phone back emailed enquirieswithin two hours of receipt.
確保只有會議宴會銷售團隊的高級成員(包括您自己)接受客戶的電話詢價并在收到電郵詢問后的兩小時內(nèi)及時打電話回復客戶。
§? Where required, tohandle last minute leads from enquiry to conversion to the day of the event.
如果需要,處理緊急的電話詢價,轉(zhuǎn)換為會議宴會當天的直接收入。
§? To overseetelemarketing activities to identify new business opportunities.
監(jiān)督電話銷售活動,以發(fā)現(xiàn)新的商業(yè)機會。
§? To ensure allemployees follow the Hyatt Standards in relation to the conversion of Eventsleads.
確保所有職員遵守與將會議宴會電話詢價轉(zhuǎn)換為直接收入相關(guān)的凱悅標準。
§? To monitor allemployees to ensure they deliver the brand promise and provide exceptionalclient service at all times.
監(jiān)督所有成員,確保他們始終履行品牌承諾,并提供優(yōu)越的客戶服務。
§? To ensure employeesprovide courteous and professional service to our internal customers in otherdepartments.
確保所有職員為其它部門的內(nèi)部客戶提供禮貌專業(yè)的服務。
§? To ensure thedepartment’s workload is distributed in such a way that each Events clientreceives prompt, caring and highly personalised service.
確保部門的工作分配方式使得各會議宴會客戶均可獲得及時、貼心和高度個人化的服務。