福州泰禾鉑爾曼酒店| 招聘職位
- 職位性質(zhì)：全職
- 工作地區(qū)：福州市晉安區(qū)
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語(yǔ)言要求：不限
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：不限
- 薪資待遇：3千-4千
- 職位有效期：2026-05-27至2026-08-25
職位：Receptionist 前臺(tái)接待
崗位職責(zé)/職位描述
崗位職責(zé)：
1.Contribute to overall operational efficiency by performing relevant duties as assigned.
履行所分配的職責(zé)， 盡自己所能提高工作效率。
2.Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
要不斷地提高對(duì)客服務(wù)水平，以確保得到客人最大程度的滿(mǎn)足。
3.Establish good public relationship with all guests.
同客人建立良好的公共關(guān)系。
4.Provide guests with the most accurate and up to date information at all times.
要向客人提供最新，最準(zhǔn)確的信息。
5.Proficient in daily work, which is including check in, check-out, foreign currency exchange, wake-up services, Ensure that all are correct
熟練地辦理入住，退房，外幣兌換，叫醒等服務(wù)，確保正確無(wú)誤！
6.The work of obedience to superior leadership
服從上級(jí)領(lǐng)導(dǎo)的工作安排
7.To promote the Accor loyalty program to the guest according to the yearly target.
根據(jù)年度指標(biāo)向客人推薦雅高集團(tuán)忠誠(chéng)計(jì)劃方案
8.To promote the Accor customer survey program to the guest according to the monthly target
根據(jù)月度指標(biāo)向客人推薦雅高客戶(hù)滿(mǎn)意度調(diào)查系統(tǒng)
崗位要求：
1. College education, major in Hospitality or Tourism management or other related majors.
大專(zhuān)以上學(xué)歷，服務(wù)專(zhuān)業(yè)或旅游管理專(zhuān)業(yè)；
2. Front Office experiences or one year and above Front Desk experiences.
有前廳工作經(jīng)驗(yàn)或從事前臺(tái)1年以上的工作經(jīng)驗(yàn)；
3.College English level, familiar with Opera or Fidelio system, be good at Microsoft Office.
大學(xué)英語(yǔ)，擅長(zhǎng)Opera 或 Fidelio 的操作，應(yīng)用Microsoft Office 軟件
