福州泰禾鉑爾曼酒店| 招聘職位
- 職位性質：全職
- 工作地區：福州市晉安區
- 招聘人數：1人
- 學 歷：不限
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：3千-4千
- 職位有效期：2026-03-16至2026-06-14
職位：Receptionist 前臺接待
崗位職責/職位描述
崗位職責：
1.Contribute to overall operational efficiency by performing relevant duties as assigned.
履行所分配的職責， 盡自己所能提高工作效率。
2.Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
要不斷地提高對客服務水平，以確保得到客人最大程度的滿足。
3.Establish good public relationship with all guests.
同客人建立良好的公共關系。
4.Provide guests with the most accurate and up to date information at all times.
要向客人提供最新，最準確的信息。
5.Proficient in daily work, which is including check in, check-out, foreign currency exchange, wake-up services, Ensure that all are correct
熟練地辦理入住，退房，外幣兌換，叫醒等服務，確保正確無誤！
6.The work of obedience to superior leadership
服從上級領導的工作安排
7.To promote the Accor loyalty program to the guest according to the yearly target.
根據年度指標向客人推薦雅高集團忠誠計劃方案
8.To promote the Accor customer survey program to the guest according to the monthly target
根據月度指標向客人推薦雅高客戶滿意度調查系統
崗位要求：
1. College education, major in Hospitality or Tourism management or other related majors.
大專以上學歷，服務專業或旅游管理專業；
2. Front Office experiences or one year and above Front Desk experiences.
有前廳工作經驗或從事前臺1年以上的工作經驗；
3.College English level, familiar with Opera or Fidelio system, be good at Microsoft Office.
大學英語，擅長Opera 或 Fidelio 的操作，應用Microsoft Office 軟件
