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崗位職責(zé)/職位描述

FINANCIAL RETURNS

財務(wù)回報

·?????????Validate of the potential of assignedaccounts and create account plans as per the IHG hotels Business Developmentstandard operating procedures.

·?????????根據(jù)洲際酒店業(yè)務(wù)發(fā)展標(biāo)準(zhǔn)操作程序，驗證所分配客戶的潛力并制定客戶計劃。

·?????????Develop the assigned portfolio to meetset goals and maximise profitability.

·?????????開發(fā)指定的投資組合，以滿足設(shè)定的目標(biāo)并實現(xiàn)盈利最大化。

·?????????Gather information on current and prospective clients/ contacts to generate incremental business.

·?????????收集當(dāng)前和潛在客戶/聯(lián)系人的信息，以產(chǎn)生增量業(yè)務(wù)。

·?????????Maintain effective control of salesexpenses.

·?????????有效控制銷售費用。

PEOPLE

員工團隊

·?????????Use both account interaction andpublicly available tools to monitor competitors' activities as it relates toboth the hotel and the portfolio of accounts and share relevant informationwith key stakeholders in line with hotel procedures.

·?????????使用客戶互動和公開工具來監(jiān)控競爭對手的活動，因為這涉及到酒店和客戶組合，并根據(jù)酒店程序與主要利益相關(guān)者共享相關(guān)信息。

·?????????Provide feedback to management onchanging market conditions, including competition and market trends.

·?????????向管理層反饋不斷變化的市場狀況，包括競爭和市場趨勢。

·?????????Involve Director of Sales whereappropriate on sales calls and sales meetings.

·?????????在適當(dāng)?shù)那闆r下讓銷售總監(jiān)參與銷售電話和銷售會議。

·?????????Communicate to his/her superior anyissues encountered and other relevant information.

·?????????向他/她的上級溝通遇到的任何問題和其他相關(guān)信息。

·?????????Attend and participate in and whereappropriate, organise training sessions, daily briefings and other meetings asrequired.

·?????????參加并在適當(dāng)?shù)那闆r下，組織培訓(xùn)課程，每日簡報和其他需要的會議。

·?????????Where applicable, supervise, manageand train Business Development Executives and Business Development Coordinatorsin carrying out their responsibilities.

·?????????在適用的情況下，監(jiān)督、管理和培訓(xùn)業(yè)務(wù)發(fā)展主管和業(yè)務(wù)發(fā)展協(xié)調(diào)員履行其職責(zé)。

·?????????Where applicable, act as escalationpoint for clients and members of the Business Development Team when issues arenot solved at a proper level.

·?????????在適當(dāng)?shù)那闆r下，當(dāng)問題沒有得到適當(dāng)?shù)慕鉀Q時，作為客戶和業(yè)務(wù)發(fā)展團隊成員的升級點。

·?????????Network within one’s portfolio ofaccounts to build relationships with key decision makers and other relevantstaff.

·?????????在客戶組合中建立網(wǎng)絡(luò)，與關(guān)鍵決策者和其他相關(guān)人員建立關(guān)系。

·?????????Conduct client meetings as well as planningand coordinating site introduction tours and inspections.

·?????????主持客戶會議，規(guī)劃和協(xié)調(diào)場地介紹和考察。

·?????????Handle and manage clients’ queries orissues.

·?????????處理和管理客戶的查詢或問題。

·?????????Be proactive and responsible for thefollow up of new sales leads to enhance guest experience.

·?????????積極主動并負責(zé)跟進新的銷售線索，以提高客人的體驗。

·?????????Develop and maintain contact withbusiness generators (MICE Planner; travel agents; etc.)

·?????????開發(fā)并保持與業(yè)務(wù)發(fā)起人的聯(lián)系(會展策劃;旅行社;等等)。

·?????????Ensure accurate and timely updating ofan accurate record of all relevant activities in the provided Sales System(i.e. Delphi; Opera; etc.) for future reference and control purposes.

·?????????確保在所提供的銷售系統(tǒng)(即德爾福;歌劇;等)作日后參考及管制之用。

·?????????Update Account and Contact profiles,attach Account plans, ensure ‘live’ information for action.

·?????????更新帳戶和聯(lián)系人配置文件，附上帳戶計劃，確?！皩崟r”的行動信息。

·?????????Develop awareness and reputation ofthe hotel and the brand in the local community.

·?????????提高酒店和品牌在當(dāng)?shù)厣鐓^(qū)的知名度和聲譽。

·?????????Perform other duties as assigned.

完成分配的其他工作。