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崗位職責/職位描述

·??????Supervise the implementation of housekeeping standards and procedures inrelation to:

·??????監督客房部各項標準和工作程序的執行 ：

o???Public toilet Clean

o???公區衛生間的清潔

o???Public area Cleaning

o???各個公區的清潔

·??????Recommended changes to these standards and training needs on an ongoingbasis

·??????就這些標準和培訓需求提供持續性的改進建議。

·??????Maintain a current and thorough knowledge of all housekeeping systems

·??????對客房部所有系統有更新和完整的知識。

·??????Open and close the shift and ensure effective shift hand over

·??????負責管理接班和交班工作，以確保交接班過程的有效進行 。

·??????Solve employee grievances

·??????解決員工受到的不公正待遇問題。

·??????Ensure consistency within the department

·??????確保部門內工作的一致性。

·??????Management of lost property for the hotel

·??????管理酒店的遺失財物。

·??????Manage storage areas

·??????管理倉庫

·??????Maintain adequate stock levels

·??????保存充足的用品存貨。

·??????Complete stock takes as required

·??????按要求完成庫存盤點工作。

·??????Maintain stock levels

·??????維持存貨水平

·??????Conducts shift briefings to ensure hotel activities and operationalrequirements are known

·??????進行交接班說明，確保了解酒店的工作和運營需求。

·??????Works with Superior and Human Resources on manpower planning and managementneeds

·??????與上級領導和人力資源部一起進行人力規劃和管理需求。

·??????Works with Superior Director of Finance in the preparation and managementof the Department’s budget.

·???????與上級領導和財務總監一起編制和管理部門預算。