- 職位性質：全職
- 工作地區：上海市青浦區
- 招聘人數：1人
- 學 歷：大專
- 工作經驗：3年以上
- 提供食宿：不限
- 年齡要求：不限
- 計算機能力：熟練
- 語言要求：英語(熟練)
- 國際聯號工作經歷：優先
- 薪資待遇：7千-1萬
- 職位有效期：2026-05-28至2026-08-26
職位：F&B Services Supervisor（Expatriate)
崗位職責/職位描述
*此崗位面向外籍人士
? Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures?
? Communicates to his/her superior any difficulties, guest comments and other relevant information?
?? Establishes and maintains effective employee working relationships?
? Attends and participates in daily briefings and other meetings as scheduled?
? Attends and participates in training sessions as scheduled?
?? Prepares for service by ensuring:?
o Grooming is impeccable and in accordance with ICHG personal presentation standards?
o Outlet equipment is clean?
o Equipment is sorted and stored?
o Glassware is polished?
o Flatware is polished?
o China is clean?
o Waiter stations are prepared?
o Cutlery is placed for buffet and table service?
o Tables are set?
o Reservations are read and familiarized?
o Special occasions are ready?
o Outlet is ready for service and guest comfort?
? Carries out effective service by ensuring:?
o Guests are greeted and seated?
o Daily specials are explained and upsold?
o Food orders are processed accurately?
o Trays and tray jacks are effectively used?
o Food orders are taken quickly?
o Payment methods are handled accurately?
o Working areas are cleaned and re-set quickly?
o Bar is clean
o Used ashtrays are regularly cleaned?
o Guests are conversed with in relation to the food and beverage products?
?? Carries out effective beverage service by ensuring:?
o Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations?
o Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine?
o Promoting and selling cocktails to guests?
o Making and presenting cocktails
o Coffee and tea is served hot and in accordance with standard?
? Take appropriate action to resolve guest complaints?
? Food and beverage stock is stored in relation to hotel procedures?
? Performs related duties and special projects as assigned
