- 職位性質(zhì)：全職
- 工作地區(qū)：浙江省杭州市
- 招聘人數(shù)：4人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語言要求：不限
- 國(guó)際聯(lián)號(hào)工作經(jīng)歷：不限
- 薪資待遇：4千-5千
- 職位有效期：2026-03-27至2026-06-25
職位：餐廳迎賓
崗位職責(zé)/職位描述
Duties and Responsibilities工作職責(zé)
·?Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
在餐廳的前部迎接所有賓客和有可能的賓客，確保完成以下工作：
o?Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
確保在開始營(yíng)業(yè)前餐廳準(zhǔn)備就緒，侍應(yīng)生和餐桌服務(wù)員都遵守開始營(yíng)業(yè)規(guī)范。
o?Ensure restaurant operating equipment is clean and in working order
確保餐廳運(yùn)營(yíng)設(shè)備的清潔并正常工作。
o?Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
按照酒店的規(guī)定保持工服和個(gè)人儀表的高標(biāo)準(zhǔn)。
o?Welcoming guests to the Restaurant, by using the Restaurant name
迎客人光臨餐廳，使用餐廳的名稱。
o?Inquiring if they have a reservation and noting it in the reservation book if they do
詢問客人是否有預(yù)訂，如有預(yù)定在預(yù)訂冊(cè)上做記錄。
o?Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
為客人登記預(yù)訂并注有用餐喜好，如客人沒有預(yù)訂則在預(yù)訂冊(cè)上記錄。
o?Being attentive to guest requests
周到的滿足客人要求。?
·?Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
陪同客人前往喜歡的餐臺(tái)或預(yù)訂的餐臺(tái)，按餐廳標(biāo)準(zhǔn)安排客人就坐。
·?Take telephone bookings and document in the Reservation book according to restaurant standards
接聽電話訂位并按餐廳的規(guī)范在預(yù)訂冊(cè)上記錄。
·?Train wait staff and bus staff in hostess standards
按領(lǐng)位員的標(biāo)準(zhǔn)培訓(xùn)員工。
·?Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
周到的為客人服務(wù)，并盡可能解決客人的投訴，向上級(jí)領(lǐng)到報(bào)告所有事件。
·?Maintain responsibility of cleanliness of hostess stations
保持迎賓臺(tái)的清潔。
·?Maintain responsibility of cleanliness of all menus and drink menus
保持所有菜單和飲料單的清潔。
·?Assist with beverage service
協(xié)助飲料服務(wù)。
·?Assist with food service
協(xié)助食品服務(wù)。
·?Maintain detailed knowledge of menu, including daily specials
對(duì)菜單有具體的了解，包括每日特價(jià)。
·?Ensure tables are cleared quietly and efficiently
確保迅速且高效的清理餐桌。
·?Carry food and beverage trays in a safe manner to minimize breakages
安全的舉餐盤使破損將到最低。
·?Complete dockets accurately and clearly
準(zhǔn)確和清楚的填寫收據(jù)。
·?Maintain current information on all general activities of the hotel
了解當(dāng)前酒店所有的活動(dòng)。
QUALIFICATIONS AND REQUIREMENTS任職要求
Required Skills –
技能要求?
·?Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
·?Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
持有當(dāng)?shù)卣?guī)定的含酒精飲品知識(shí)課程證書或食品服務(wù)許可證或有效的健康或食品上崗證。
·?Able to read and write English
能夠讀寫英語。
?
Qualifications –
學(xué)歷
·?High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field.
高中或酒店管理，餐飲或相關(guān)領(lǐng)域的職業(yè)證書。
?
Experience –
經(jīng)歷
·?1 years related experience or an equivalent combination of education and experience. ?
???1年相關(guān)工作經(jīng)歷，或與此相當(dāng)?shù)慕逃拖嚓P(guān)工作經(jīng)驗(yàn)結(jié)合的背景。
