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    職位：客房部領(lǐng)班 Housekeeping Team Leader (年后入職)

  • 職位性質(zhì)：全職
  • 工作地區(qū)：深圳市南山區(qū)
  • 招聘人數(shù)：1人
  • 學(xué)　　歷：不限
  • 工作經(jīng)驗(yàn)：1年以上
  • 提供食宿：提供食宿
  • 年齡要求：不限
  • 計(jì)算機(jī)能力：不限
  • 語(yǔ)言要求：不限
  • 國(guó)際聯(lián)號(hào)工作經(jīng)歷：優(yōu)先
  • 薪資待遇：5千-6千
  • 職位有效期：2026-03-30至2026-06-28

崗位職責(zé)/職位描述

協(xié)助客房部經(jīng)理及客房部副理確保部門順暢有效的運(yùn)轉(zhuǎn)，并且確保部門的運(yùn)轉(zhuǎn)嚴(yán)格遵照部門政策和程序進(jìn)行。

Assists the Assistant Manager and Housekeeping Manager in the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.


記錄當(dāng)班日志，并跟進(jìn)來(lái)自其他領(lǐng)班的未盡事宜報(bào)告。

Logs daily events in Supervisor’s Logbook and follow-up on information reported by the other Supervisors daily.


確保所有服務(wù)員遵循品牌承諾并始終提供優(yōu)異的對(duì)客服務(wù)。

Ensures Housekeeping Attendants deliver the brand promise and provide exceptional guest service at all times.


禮貌而高效地處理所有客人和內(nèi)部的投訴和詢問(wèn)，確保問(wèn)題得到圓滿解決。

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.


通過(guò)恰當(dāng)?shù)呐嘤?xùn)、指導(dǎo)和/或輔導(dǎo)，提高前廳員工的服務(wù)技巧和工作效率。

Develops the skills and effectiveness of all Housekeeping Attendants through the appropriate training.


完成其他合理分配的職責(zé)和任務(wù)。

Carries out any other reasonable duties and responsibilities as assigned.