

凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
凱悅的信念
關愛每一個人,讓他們盡善盡美顯真我
確保所有員工始終提供給客人禮貌、專業(yè)的服務。
Ensures all employees provide a courteous and professional service at all times.
確保所有前廳部員工遵循品牌承諾并始終提供優(yōu)異的對客服務。
Ensures that all Front Office employees deliver the brand promise and provide exceptional guest service at all times.
與客人建立和諧的客服關系并長久保持。
Establishes a rapport with guests and maintains good customer relationship.
推行客人認知計劃并更新客史數據。
Implements consistent guest recognition programmes and maintain a relevant guest history database.
完成其他合理分配的職責和任務。
Carries out any other reasonable duties and responsibilities as assigned.