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崗位職責/職位描述

【崗位職責】

?Welcome and serve guest that walks into the outlet, adapting the serving style to the guest needs with intuitive but always culturally correct service.
歡迎和服務任何進入餐廳的客人，根據客人需求為客提供個性化但是符合企業文化的正確服務。
?Use the Art of Service and be responsible for the whole guest journey in and beyond the restaurant experience.
使用服務藝術，并負責客人在餐廳和離店時的體驗。
?Maintain a thorough knowledge of signature dishes on the menu and their preparation methods, to provide the guests with an accurate recommendation.
全面了解招牌菜，并為客人提供準確的建議。
?Know how to courteously answer the phone both internal and external and use the general rules of phone etiquette.
了解如何禮貌地回答內部和外部的電話，并使用電話禮節的通則。
?Demonstrate good knowledge of F&B POS System.
展示對餐飲 POS 系統的良好了解。
?Be responsible for table settings according to hotel standards and the restaurant concept.
根據酒店標準和餐廳概念負責擺臺。
?Check that all F&B equipment is clean, polished, and organized.
檢查所有餐飲設備是否干凈、拋光和有序安排。
?Maintain all standards of food and beverage hygiene.
維持所有餐飲衛生標準。
?Handle all OS&E and equipment carefully and responsibly to keep damage and breakage to a minimum.
謹慎負責地處理所有運營設備設施，以最小化損壞和破損。

【崗位要求】
?Strong problem-solving ability.
有一定的應變處理問題的能力。
?Good grooming.
任何時候保持良好的儀容儀表。
?Positive action.
積極的行動力。
?Good communication skills.
良好的溝通能力。