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崗位職責/職位描述

Shangri-La Yiwu 義烏香格里拉

Shangri-La Yiwu is located in the city's landmark building—the Yiwu World Trade Center, at the heart of the financial and business district. It is a multifunctional urban complex integrating residential, commercial, office, retail, and entertainment spaces. The main tower stands at an impressive height of 215 meters, a playful nod to the Chinese homophone "Ai Yiwu" (Love Yiwu). Facing the Yiwu International Trade City (Phase 1) across the street, Shangri-La is also adjacent to the International Expo Center and Meihu Stadium.
Floors 9 to 38 of Shangri-La Yiwu feature luxurious guest rooms (with a minimum floor area of 48㎡) and comprehensive serviced apartments (with a minimum floor area of 72㎡). Guests can enjoy panoramic views of the Yiwu River and the International Trade City from their windows.
The property boasts multiple outlets, including Brown Sugar, Mix and Zui Xi Hu?Yue Xiu Wok. Whether it's traditional Western à la carte dishes, a fusion feast blending Chinese, Western, and Japanese flavors, or exquisite Jiang-Zhe cuisine crafted by a master Chinese chef, we offers a culinary experience that will delight every palate.

香格里拉位于城市地標建筑-義烏世貿中心，地處金融商務區核心地帶，集住宅、商業、辦公、購物、娛樂于一體的多功能城市綜合體。主樓樓體高達215米，取自諧音“愛義烏”。香格里拉與義烏國際商貿城一區隔街相望；毗鄰國際博覽中心及梅湖體育館。
香格里拉9層至38層，由豪華客房（建筑面積不小于48㎡）及綜合型服務式公寓（建筑面積不小于72㎡）組成。入住賓客可憑窗可遠眺義烏江江景及國際商貿城。
設有紅堂、食尚匯、醉西湖?越繡灶等多個餐廳。無論是傳統西式零點，還是中西日式融合美食暢饗，亦或是中國烹飪大師主理精致融合江浙菜，香格里拉總有一款美味驚艷您的味蕾。

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We are currently looking for a Service Manager- HSKP (Floor) to join our team.

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1. To have complete knowledge of the Shangri-La’s Quality Standards, Service Standards and Group Specifications..

2. Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures

3. Maintains and enforces all quality and service standards and procedures for Housekeeping Services.

4. Ensures staff are trained to understand and compete all common requests.

5. Ensures communication with Div/ Dept. and Section Heads is open and productive.

6. Performs any other duties or tasks as assigned by Hotel or Division Management

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We are looking for someone who:

1. Physically fit / Has a reasonable standard of oral and written? English.

2. Related job experience

3. Displays initiative and creativity

4. Flexible and adaptable to different working locations

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工作概述：

1. 全面掌握香格里拉的質量標準，服務標準及集團規定

2. 確保以專業并符合酒店政策、程序的方式與客人進行良性的互動、交流

3. 全面貫徹執行客房部工作質量、服務標準及政策程序

4. 確保員工的培訓，理解并執行要求

5. 確保與各部門、班組負責人之間的溝通坦誠，高效

6. 執行酒店管理層所賦予的工作安排

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崗位要求：

1. 身體健康/一定的英語口語及書寫能力

2. 有相關的工作經驗

3. 工作積極主動

4. 靈活機動, 能適應各種不同的工作環境

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If you are the right person, what are you waiting for？ Click the apply button now！