- 職位性質：全職
- 工作地區：浙江省金華市
- 招聘人數：若干
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：不限
- 計算機能力：不限
- 語言要求：英語(熟練)中國普通話(精通)
- 國際聯號工作經歷：優先
- 薪資待遇：4千-5千
- 職位有效期：2026-03-13至2026-06-11
職位：行政樓層接待員
崗位職責/職位描述
Shangri-La Yiwu 義烏香格里拉
Shangri-La Yiwu is located in the city's landmark building—the Yiwu World Trade Center, at the heart of the financial and business district. It is a multifunctional urban complex integrating residential, commercial, office, retail, and entertainment spaces. The main tower stands at an impressive height of 215 meters, a playful nod to the Chinese homophone "Ai Yiwu" (Love Yiwu). Facing the Yiwu International Trade City (Phase 1) across the street, Shangri-La is also adjacent to the International Expo Center and Meihu Stadium.
Floors 9 to 38 of Shangri-La Yiwu feature luxurious guest rooms (with a minimum floor area of 48㎡) and comprehensive serviced apartments (with a minimum floor area of 72㎡). Guests can enjoy panoramic views of the Yiwu River and the International Trade City from their windows.
The property boasts multiple outlets, including Brown Sugar, Mix and Zui Xi Hu?Yue Xiu Wok. Whether it's traditional Western à la carte dishes, a fusion feast blending Chinese, Western, and Japanese flavors, or exquisite Jiang-Zhe cuisine crafted by a master Chinese chef, we offers a culinary experience that will delight every palate.
香格里拉位于城市地標建筑-義烏世貿中心，地處金融商務區核心地帶，集住宅、商業、辦公、購物、娛樂于一體的多功能城市綜合體。主樓樓體高達215米，取自諧音“愛義烏”。香格里拉與義烏國際商貿城一區隔街相望；毗鄰國際博覽中心及梅湖體育館。
香格里拉9層至38層，由豪華客房（建筑面積不小于48㎡）及綜合型服務式公寓（建筑面積不小于72㎡）組成。入住賓客可憑窗可遠眺義烏江江景及國際商貿城。
設有紅堂、食尚匯、醉西湖?越繡灶等多個餐廳。無論是傳統西式零點，還是中西日式融合美食暢饗，亦或是中國烹飪大師主理精致融合江浙菜，香格里拉總有一款美味驚艷您的味蕾。
?
We are currently looking for a Service Associate – FO (Horizon Club) to join our team.
?
1. Is familiar with all happening in the hotel, arrivals, departures and see-offs of guests staying in-house.
2. Checks all “Profile of Guest Preference” requests and preferences are acted upon prior to guests’ arrival.
3. Assists in setting up the service counters and table setting for breakfasts and evening happy hours.
4. Ensures the Lounge as well as buffet area are kept clean and tidy at all times throughout the day.
5. Assists guests in airline reservation/confirmation, transmitting faxes, handling of messages, transportation arrangements, city tours, restaurant reservation.
6. Maintain a record of guest feedback and takes remedial action to resolve problems.
7. Ensures to communicate to other department pertaining to guest complains and guest request.
8. Assumes other duties as assigned by the Horizon Club Manager
?
We are looking for someone who:
1. Has a ?good grasp of both written and spoken English
2. Communication skills
3. Takes ownership and initiative
4. Knowledge of computer
5. Able to work flexible hours.
?
?工作概述：
1. 掌握酒店內發生的所有狀況，客人抵達， 離店， 歡送住店客人。
2. 檢查所有的“客人喜好檔案”的要求，并在客人到達之前根據這些要求準備好。
3. 幫助布置服務柜臺，早餐和晚間歡樂時光的餐桌擺放。
4. 確保酒廊和自助餐區域始終保持干凈整潔。
5. 幫助客人確認預定機票，收發傳真，處理信息，安排交通，城市旅游，飯店預定。
6. 做好客人反饋的記錄，并且通過補救行為來解決問題。
7. 與其他部門溝通，確保客人的投訴和要求得到及時回復。
8. 完成豪華閣經理安排的其他任務。
?
?崗位要求：
1. 良好的英文口語及書寫領會能力
2. 善于交際
3. 有主人翁精神和主動性意識
4. 電腦知識
5. 能適應酒店的工作時間
?
If you are the right person, what are you waiting for？ Click the apply button now！
