- 職位性質：全職
- 工作地區：遼寧省沈陽市
- 招聘人數：3人
- 學 歷：中專
- 工作經驗：3年以上
- 提供食宿：食宿面議
- 年齡要求：20-35
- 計算機能力：一般
- 語言要求：英語(良好)
- 國際聯號工作經歷：優先
- 薪資待遇：3千-4千
- 職位有效期：2026-06-14至2026-09-12
職位：全日制餐廳服務員
崗位職責/職位描述
· Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
在餐廳的前部迎接所有賓客和有可能的賓客，確保完成以下工作：
o Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
確保在開始營業前餐廳準備就緒，侍應生和餐桌服務員都遵守開始營業規范。
o Ensure restaurant operating equipment is clean and in working order
確保餐廳運營設備的清潔并正常工作。
o Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
按照酒店的規定保持工服和個人儀表的高標準。
o Welcoming guests to the Restaurant, by using the Restaurant name
迎客人光臨餐廳，使用餐廳的名稱。
o Inquiring if they have a reservation and noting it in the reservation book if they do
詢問客人是否有預訂，如有預定在預訂冊上做記錄。
o Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
為客人登記預訂并注有用餐喜好，如客人沒有預訂則在預訂冊上記錄。
o Being attentive to guest requests
周到的滿足客人要求。
· Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
陪同客人前往喜歡的餐臺或預訂的餐臺，按餐廳標準安排客人就坐。
· Take telephone bookings and document in the Reservation book according to restaurant standards
接聽電話訂位并按餐廳的規范在預訂冊上記錄。
· Train wait staff and bus staff in hostess standards
按領位員的標準培訓員工。
· Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
周到的為客人服務，并盡可能解決客人的投訴，向上級領到報告所有事件。
· Maintain responsibility of cleanliness of hostess stations
保持迎賓臺的清潔。
· Maintain responsibility of cleanliness of all menus and drink menus
保持所有菜單和飲料單的清潔。
· Assist with beverage service
協助飲料服務。
· Assist with food service
協助食品服務。
· Maintain detailed knowledge of menu, including daily specials
對菜單有具體的了解，包括每日特價。
· Ensure tables are cleared quietly and efficiently
確保迅速且高效的清理餐桌。
· Carry food and beverage trays in a safe manner to minimize breakages
安全的舉餐盤使破損降低。
· Complete dockets accurately and clearly
準確和清楚的填寫收據。
· Maintain current information on all general activities of the hotel
了解當前酒店所有的活動。
