- 職位性質:全職
- 工作地區:遼寧省沈陽市
- 招聘人數:1人
- 學 歷:大專
- 工作經驗:5年以上
- 提供食宿:食宿面議
- 年齡要求:28-40
- 計算機能力:一般
- 語言要求:英語(一般)
- 國際聯號工作經歷:優先
- 薪資待遇:6千-8千
- 職位有效期:2026-06-19至2026-09-17
職位:資深銷售經理
崗位職責/職位描述
職位簡介
高級/銷售經理將負責管理客戶組合,目標是創造和擴大酒店收入和市場份額。這個角色的關鍵是在新老客戶中建立關系和發展網絡,以增加收入和轉化率。在適用的情況下,該職位還將包括管理和指導銷售主管和銷售協調員團隊。
The Senior /Sales Manager will be responsible for managing an account portfolio with the aim to generate and maximize hotel revenue and market share. Key to this role is building relationships and developing networks within new and existing accounts in order to increase revenue and conversion. Where applicable, this role will also involve the management and coaching of a team of Sales Executives and Sales Coordinators.
您的日常工作
財務報表
FINANCIAL RETURNS
l 根據洲際酒店的標準操作程序,確認分配客戶的潛力并制定客戶計劃
l Validate the potential of assigned accounts and create account plans as per the IHG hotel
l standard operating procedures
l 開發所分配的客戶組合以達到既定目標并實現盈利
l Develop the assigned account portfolio to meet set goals and maximize profitability
l 收集現有和潛在客戶/聯系人的信息,以產生增量業務
l Gather information on current and prospective clients / contacts to generate incremental business
l 有效控制銷售費用
l Maintain effective control of sales expenses
人員管理
PEOPLE
l 利用客戶互動和公開可用的工具來監控競爭對手的活動,并根據酒店程序與主要利益相關者分享相關信息
l Use both account interactions and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
l 提供不斷變化的市場情況,包括競爭和市場趨勢,向管理層提供反饋
l Provide feedback to management on changing market conditions, including competition and market trends
l 與銷售經理一起參加銷售電話和銷售會議
l Involve the Director of Sales / Assistant Director of Sales where appropriate on sales calls and sales meetings
l 與銷售總監/副總監溝通遇到的任何問題和其他相關信息
l Communicate to his/her superior any issues encountered and other relevant information
l 出席并參與培訓課程、日常簡報和其他必要的會議
l Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required
l 在適用的情況下,監督、指導和培訓銷售主任履行其職責
l Where applicable, supervise, guide and train Sales Executives in carrying out their responsibilities
賓客體驗
GUEST EXPERIENCE
l 建立與主要決策者和其他相關人員的關系
l Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
l 召開客戶會議,計劃和協調現場介紹和檢查
l Conduct client meetings as well as planning and coordinating site introduction tours and inspections
l 處理和管理客戶的查詢或問題
l Handle and manage clients’ queries or issues
l 積極主動并負責跟進新的銷售線索,以提高客戶體驗
l Be proactive and responsible for the follow up of new sales leads to enhance guest experience
l ? 發展和維護與業務產生者(會展策劃者;旅行社;等等)
l Develop and maintain contact with business generators (MICE Planner; travel agents; etc.)
l 確保在所提供的銷售系統(如OPEAR)中準確及時地更新所有相關活動的準確記錄,以作日后參考及管制之用
l Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Opera; etc.) for future reference and control purposes
l 更新帳戶和聯系人資料,附上帳戶計劃,確保“實時”信息
l Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
l 提高酒店和品牌在當地社區的知名度和聲譽。
l Develop awareness and reputation of the hotel and the brand in the local community.
