1. Greets customers, present menu, answer all related inquires, respond to customers' requests promptly in a polite and professional fashion, make recommendation, upsell items and inform them about new food and beverages, take orders (from serving staff or directly from customers) and record orders accurately into register system - ensuring extreme attention is paid to detail.
迎接賓客,展示菜單,回答所有相關的詢問,以禮貌和專業的方式及時回應顧客的要求,提出 建議,追加銷售項目,并推薦他們新的食品及飲品,點單(從服務人員或直接從顧客那里), 并準確地將點單記錄在點單系統中-確保對細節的關注。
2. Serves food and beverages in a timely manner, and ensure food is served at the correct temperature (e.g. hot dishes are hot); work closely with related staff on matters pertaining to food and drinks service.
及時提供食物和飲料,并確保食物在正確的溫度下供應(例如熱菜是熱的);與相關員工密切 合作,完成好餐食及飲品的服務。
3. Complies with all food and beverage regulations; check identification of customers to verify they are of legal drinking age in case of queries. |!
遵守所有食品和飲料法規;如有疑問,請檢查客戶的身份證件,以確認他們是否達到法定飲酒 年齡。
4. Maintains a clear work and dining area by removing trash, clean tables and wash glasses, utensils and equipment keep sanitary environment at high standard
保持工作和用餐區域的整潔,清理垃圾,清潔桌子,清洗玻璃,器皿和設備,保持高標準的衛 生環境。
5. Ensures that the assigned work area is fully equipped with tools and products needed for serving guests.
確保指定的工作區域配備了服務賓客所需的工具和產品。
6. Takes stock of the preparations at the service counter such as napkins, straws, glassware and other accessories, and order supplies to ensure that the inventory at the workbench is sufficient
盤點服務臺準備工作,如餐巾紙、吸管、玻璃器皿和其他配件,并訂購用品以確保服務臺的庫 存充足。
7. Prepares and serve appetisers, snacks, or other food items for customers at the restaurant.
準備和服務開胃菜,小吃,或其他食品的客戶在餐廳。
8. Achieves departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure.
通過増加銷售收入和高效控制成本支出以保持盈利,從而實現部門預算目標。
9. Enforces the CRC standardized food and drink recipe and presentation guidelines to ensure consistent quality i
beverage to our guests in accordance with the company guide.
執行馬會標準化的飲料的配方和演示,確保提供給賓客的食品與飲料的質量穩定且與公司標準 一致。
10. Performs any other related duties as and when assigned by supervisor and Manager.
完成餐飲主管與經理隨時指派的其他相關工作。
11. Complies with all relevant laws and regulations in Mainland China under any circumstances. Follow and abide by the rules and regulations of the Club and the company.
在任何情況下遵守中國內地的所有相關法律法規。遵守馬會及公司的各項規章制度。
12. Completes other tasks arranged by the superior.
完成上級安排的其他任務。
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