- 職位性質(zhì)：全職
- 工作地區(qū)：上海市
- 招聘人數(shù)：1人
- 學(xué) 歷：不限
- 工作經(jīng)驗(yàn)：2年以上
- 提供食宿：提供食宿
- 年齡要求：不限
- 計(jì)算機(jī)能力：不限
- 語言要求：不限
- 國際聯(lián)號工作經(jīng)歷：優(yōu)先
- 職位有效期：2026-02-10至2026-07-07
- 薪資待遇：6千-6.5千
職位：Concierge Supervisor 禮賓部主管
崗位職責(zé)/職位描述
崗位職責(zé):
Supervises the bell staff as they greet and escort arriving and departing guests in a friendly, courteous manner and from their accommodations, transports their luggage, and acquaints each new guest with their room location and features. Carries out any other reasonable duties and responsibilities as assigned.
督促禮賓員熱情友好的幫助客人提攜行李，引領(lǐng)客人到房間及提供其它服務(wù)。完成交給的其他工作。
任職資格:
1. Over 2 years of related working experience, preferred on a similar position within a similar quality hotel.
2 年以上相關(guān)工作經(jīng)驗(yàn)，有同等質(zhì)量酒店相似崗位工作經(jīng)驗(yàn)者優(yōu)先考慮。
2. Ability to work under pressure and deal with stressful situations during busy periods.
能在強(qiáng)壓下勝任工作。
3. Interpersonal skills to provide overall guest satisfaction.
以較強(qiáng)的人際交往能力提高客人滿意度。
4. Ability to effectively deal with internal customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
擅長于處理賓客關(guān)系，能快速有效的應(yīng)對各種問題。
5. Ability to effectively supervise people.
能有效的監(jiān)督管理禮賓部員工。
6. Ability to effectively communicate verbally in English.
能有英語進(jìn)行溝通。
7. Ability to read English language sufficient to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
一定的英語閱讀能力確保能獲取行李牌上的信息，以及托運(yùn)行李上的相關(guān)信息。
