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崗位職責/職位描述

主要工作職責RESPONSIBILITY:

全日餐廳服務員

Waiter/Waitress-ADD

保持積極的工作態度，做好本職工作，并且主動解決問題，能夠始終清晰的與客人或同事進行交流。

To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.

在整個工作過程中，始終保持高度的客戶服務意識。

To maintain a high customer service focus by approaching your job with the customers always in mind.

具有極強的應變能力, 反映迅速并以積極的態度面對要求的改變，包括任何工作要求的改變。

To be flexible, responding quickly and positively to changing requirements including the performance.

具有極強的團隊精神， 通過合作及對同事工作的支持達到團隊的目標

To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.

能力要求SPECIFICATIONS:

高中或酒店管理，餐飲或相關領域的職業證書。擁有食品服務經驗并具有餐廳運營的一般性知識者優先考慮。

High school or Vocational Certificate in Hotel Management,Food service experience with general knowledge or restaurant operations preferred.

形象氣質良好，負責接待，掌握專業的對客禮儀。

Good image and temperament,responsible for guest reception and? proficient in professional guest service etiquette.