【崗位職責】
確保執(zhí)行酒店政策方針和公司的品牌標準。
問候客人,處理評論和問題。
向客人推薦菜單的食品和酒水,適當?shù)臑榭腿它c單和服務食品和酒水。
為客人服務酒水和食品。
根據(jù)客人反饋提出好的主意和建議。
保持操作臺的干凈和整齊。
和廚房保持有效的溝通。
良好的工作氛圍和下屬員工良好的工作關系。
維護良好的客戶關系。
接受餐廳經(jīng)理安排的其它工作。
全面的食品和酒水知識。
熟練運用客人維護技能。
【崗位要求】
全面的中餐餐飲服務經(jīng)驗。
至少1年以上的餐飲工作經(jīng)驗。
良好的儀容儀表。
積極主動。
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上海靜安萬楓酒店?Fairfield by Marriott Shanghai Jing’an2016年5月19日,新發(fā)展集團與萬豪集團簽約成立中國地區(qū)首家“萬楓”品牌酒店--上海靜安萬楓酒店。酒店位于上海市共和新路1500號,坐落于靜安區(qū),該區(qū)文化歷史悠久、城市環(huán)境優(yōu)美、商業(yè)商務發(fā)達、創(chuàng)新活力迸發(fā)、信息交通便捷。酒店毗鄰閘北公園及上海大學;步行5分鐘即抵達地鐵1號線;距離上海火車站3.3公里,驅車虹橋機場30分鐘、浦東機場50分鐘;與上海迪斯尼樂園相距40分鐘車程。On May 19, 2016, New Development Group signed?a?contract?with?Marriott Group to establish the first Hotel with the brand of Fairfield By Marriott in China named Fairfield by Marriott Shanghai Jing’an. The hotel is located in No.1500, Gong He Xin Road ,Shanghai .This area belong to Jing’an District which is such an important windows of Shanghai’s international communication with the cultural history, beautiful urban environment, well-developed commercial and business facilities, vigorous innovative vitality and convenient traffic and information exchange. The hotel is adjacent to Zhabei Park and Shanghai University. It takes 5 minutes on foot to get to Metro Line 1, 3.3 km from Shanghai Railway Station, 30 minutes drive from Hongqiao Airport, 50 minutes drive?from Pudong Airport and 40 minutes drive from Shanghai?Disney?Resort.?上海靜安萬楓酒店共有195間精心打造的客房,采用簡約、時尚、怡人的設計風格。設有現(xiàn)代時尚餐廳精心烹制豐盛早餐,中午、晚間另外提供各種味蕾佳肴,我們的目標是讓每天忙碌的賓客到餐廳細細品味后,露出舒服又滿意的笑容。酒店另設30-70人的會議室。閑暇之余,賓客還可前往健身中心放松身心、換發(fā)活力。The hotel has a total of nearly 200 well-built guest rooms with the simple, fashionable and lovely design style based on the essence of design by Marriott elite team. The hotel also has the modern and fashion restaurant offering a variety of well-cooked and delicious food in sufficient amount. Our guests can relax their body and mind, refreshing their vitality in the gym during their spare time.?作為中國地區(qū)首家簽約“萬楓”品牌酒店,我們秉承萬豪集團一貫的服務品質(zhì),為商旅客人提供高品質(zhì)的、超值的入住體驗。As the first Hotel with the brand of Fairfield By Marriott in China, the hotel not only inherit the consistent service quality of Marriott Group, but also can provide the business travelers with accommodation experience of superior quality and extra value.?