- 職位性質：全職
- 工作地區：上海市浦東新區
- 招聘人數：5人
- 學 歷：大專
- 工作經驗：不限
- 提供食宿：提供食宿
- 年齡要求：20-30
- 計算機能力：不限
- 語言要求：不限
- 國際聯號工作經歷：不限
- 薪資待遇：4千-4.2千
- 職位有效期：2026-04-11至2026-07-10
Ensure that all requests from “Butler Service” is handled promptly and properly logged.
確保從服務中心接到的客人要求能夠被迅速處理并正確地記錄
Work closely with the Reception to ensure correct room status at all times.
與接待部密切合作確保任何時間內正確的房態
Issues, receives, records and controls all Housekeeping pagers.
發放，收回，登記和控制所有管家部呼機
Handle, record and follow up on loan items and extra supplies to guests. Conduct monthly inventories of on-loan items。
處理，登記和跟蹤借出物品，每月盤點一次出借物品
Record status of daily attendance for all Housekeeping associates.
記錄所有管家部員工出勤的情況
Prepare monthly reports as required. Render assistance to respective, Housekeeping sections, Linen/Uniform, Floors, Public Areas, preparing their monthly reports and inventories.
按要求準備月報表。為管家部各部分，即布草房，樓層，公共區域，準備月度報告和盤點提供幫助
Collect and keep accurate records of Guests Needs, request and preference to further enhance servicing of our Guests.
收集并保存有關客人需求、要求和嗜好的記錄以便提高對客服務
Handle secretarial and clerical duties as assigned by the Ass Executive Housekeeper.
完成由客房部副經理布置的秘書和辦公室工作
Maintain confidentiality for all Guests in their personal matters.
對客人的信息及個人信息做保密
To be trained on Fire and other Emergency procedures in case of situation arises to provide safety for both Guests and Associates.
受到火警和其他緊急事件處理程序的培訓以便在情況發生時保護客人和同事的安全
Review and update the monthly Housekeeping Manning Guide.
更新管家部月度人力報告
Know how to use computer and support the office work if possible.
熟練掌握電腦，為管家部辦公室工作提供幫助
Co-ordinate work progress of Pest Control Personal, Machine & equipment repairs and Grounds and Garden from external company.
和殺蟲公司，機器設備修理公司以及園林公司協調工作進度
Assume other duties assigned by Ass Executive Housekeeper.
完成由客房部副經理分配的其他任務
Assist with the preparation of staff duty rosters
協助準備員工花名冊
Assist with maintaining up-to date staff records
協助穩定員工，控制流失率
Deliver high quality service to guests via Service, Cleanliness and Product Delivery
提供高品質的對客服務
Ensure guest needs and reasonable requests are met
確?？腿诵枨笈c合理的要求被滿足
Seek opportunities to continually improve guest service, by reporting guest comments
通過匯總客人的意見,尋找機會不斷發展對客服務
Promote the hotel and Marriott products and services
促銷酒店與萬豪產品與服務
Adhere to the hotel’s security and emergency policies and procedures
堅持酒店安全制度、緊急情況
Adhere to hotel cleaning and maintenance programs
堅持酒店的清潔和養護
Ensure a high level of cleaning is maintained in your work area
保持維護所在工作區域的高度整潔
Ensure all reporting and servicing deadlines are met on a timely basis
保證所有報告和服務都按時完成
Carry out other tasks as directed by your supervisors
完成你上級交待的其它任務
Maintain grooming standards specified by S & P for Aloft Zhangjiang Haike hotel Abide by the code of conduct of Staff Handbook.
維持上海張江?？蒲艠奋幋缶频闟&P中規定的儀表標準
Be integrity. Provide valid personal information & materials; No misconduct record.
為人誠信，提供真實有效的個人信息，無不良刑事行為記錄
It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas ofresponsibility
此職位描述目的是介紹該職位重要的職責范圍而非所有工作內容
