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崗位職責/職位描述

你的嗜好是什么？不論你喜歡的是烘培、薩克斯還是繪畫，在洲際酒店集團，我們關心的是你。我們喜歡那些將對嗜好的興趣和熱情同樣投入工作中的人－可以幫助我們打造客人摯愛的杰出酒店的員工。目前我們正在招募前臺接待員加入我們充滿動力與活力的團隊－河南中州皇冠假日賓館。您需要負責所有與前臺相關的活動，如接待、辦理入住和退房手續、給客人安排客房、外匯業務以及協助處理客人的問詢等。

What's your passion? Whether you're into baking, playing the saxophone or painting, at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love. An opening exists for Guest Service Agent to join our motivated and energetic team at Crowne PlazaZhengzhou. You will be Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.?

?

我們希望您具備以下技能或資歷：

Ideally, you’d better have the following required skills or qualifications:

完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。

Demonstrated ability to interact with customers, employees and third parties that

reflects highly on the hotel, the brand and the Company

?熟練使用微軟辦公軟件和前臺系統

Proficient in the use of Microsoft Office and Front Office System

?普通話標準，精通英語口語及書面英語。

Proficient in English / Chinese Language oral /written

?具有高中學歷或酒店行政管理，酒店管理或相關的職業證書。

High School or Vocational Certificate in Hotel?Administration, Hotel

Management or equivalent

?擁有1年賓客服務部工作經驗，或與此相當的教育和相關工作經驗結

合的背景。

1 year experience in guest / customer service, or an equivalent combination of

education and experience.

作為回報，我們將為您提供優厚的待遇包括有競爭力的工資、免費工作餐、制服和全球范圍的酒店打折待遇以及與一支出色團隊共事的機會。最重要的是，我們將為您提供盡炫自我的空間。

那么，什么是您的激情？請與我們聯系，并告訴我們您如何把自己的個人技能帶入洲際酒店集團來。
In return we'll give you a generous benefits package including a competitive salary, complimentary duty meals and uniform and hotel discounts worldwide and the chance to work with a fantastic team of people. Most importantly, we'll give you Room to be yourself.

So what's your passion? Please get in touch and tell us how you can bring your individual skills to IHG.

欲知有關洲際酒店集團或洲際其他工作的更多詳情，請登陸我們全球人才網站www.ihg.jobs

To find out more about us and apply for this or any other jobs with IHG please contact us at www.ihg.com/careers .